Moving entities
In the Network section, you can safely and efficiently move entities between locations with the help of context-aware messages tailored to your selected destination.
To move entities:
Use the Move option in the Actions menu in the table area to relocate one or multiple entities simultaneously.
Alternatively, use the Move option in the contextual menu within the tree view to relocate individual entities.
When using this action, a configuration page provides detailed information to minimize accidental or unwanted relocation of your network entities.
Using the Move action
To move entities in the Network table, follow these steps:
Locate the entities you want to move in the Network table.
Select the corresponding checkboxes.
Open the Actions menu at the top of the table and select Move.
On the configuration page, select the destination for the entities.
The path to the new location will be displayed under Destination.
If the destination is invalid, an error message will inform you about the issue.
Click Move to initiate the process.
To move one entity at a time within the tree view, follow these steps:
Click the
More icon to open the contextual menu for the entity you want to move.Select Move.
On the configuration page, select the destination for the entity.
The path to the new location will be displayed under Destination.
If the destination is invalid, an error message will inform you about the issue.
Click Move to initiate the process.
In some cases, moving entities may take some time. A toast message in the lower right-corner of the page will be displayed when the process is complete.
Note
You cannot change the selected entities on the configuration page. To do this, close the page and make a different selection in the table.
Eligible entities for the Move action
The Move action can be performed when selecting one or more entities of the same type from the table:
Companies
Company folders
Combination of companies and company folders
Network folders
Endpoints
Network folders and devices from the same company
Custom container folder (within the Custom Container Groups collection)
Container hosts within Custom Container Groups or a container folder.
Non-eligible entities for the Move action
The Move action cannot be performed in the following scenarios:
Default collections:
Companies
Network
Computers and Groups
Deleted folder
Unmanaged endpoints (without a security agent installed)
Endpoints already in the process of being moved
Endpoints moved between companies, unless both companies are under the same Managed Service Provider (MSP) Partner and have a monthly subscription.
When moving endpoints between companies under the same MSP Partner, the action is restricted in the following scenarios:
Endpoints coming from different companies moved to the same destination
You can only move entities together if they come from the same company. To move entities from different companies, you must perform separate operations.
Endpoints that were previously moved from the original company
Endpoints from a company that is not directly under the current user's company
Endpoints with encrypted volumes when moved between companies
Endpoints between companies when mutual authentication is enabled on the source but disabled on the destination
Endpoints moved when the source and destination are the same company
Endpoints moved from companies with a monthly subscription to companies with a trial monthly subscription
Endpoints moved directly under the company node in the tree structure without selecting a specific location
For example, when moving certain entities, you must select Companies or Computers and Groups as the destination.
For details about moving endpoints in the MSP context, refer to Moving endpoints between companies.
When moving companies, the action is restricted in the following scenarios:
Companies under a different Partner if their MDR contacts are no longer accessible
To proceed, either select another Partner as the destination or update the affected companies with new MDR contact details. The error message will include a link to download a CSV file listing the affected companies.
An MDR Customer with a monthly subscription moved to a Partner that is not a reseller enrolled in MDR.