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Uninstall security agents

You have two options to uninstall the security agents:

  • Remotely in Control Center

  • Manually on the target machine

Warning

The security agents and Security Server are essential for keeping the endpoints safe from any kind of threats, thus uninstalling them may put the entire network in danger.

Remote uninstall

To uninstall Bitdefender protection from any managed endpoint remotely:

  1. Log in to GravityZone Control Center.

  2. Go to Network page from the left side menu.

  3. Select the container you want from the left-side pane. All computers from the selected container are displayed in the right-side pane table.

  4. Select the endpoints from which you want to uninstall the Bitdefender security agent.

  5. Click Tasks at the upper-side of the table and choose Uninstall agent. A configuration window is displayed.

  6. In the Uninstall agent task window you can choose whether to keep the quarantined files on the endpoint or to delete them.

    Additionally, if the endpoint is an AD Integrator, you can choose to continue using the Active Directory tree though it will not synchronize anymore, or to remove it and return the endpoints in Custom Groups.

  7. Click Save to create the task. A confirmation message appears.

You can view and manage the task in Network > Tasks.

Local uninstall

To manually uninstall the Bitdefender security agent from a Windows machine:

  1. Depending on your operating system:

    • In Windows 7, go to Start > Control Panel > Uninstall a program under Programs category.

    • In Windows 8, go to Settings > Control Panel > Uninstall a program under Program category.

    • In Windows 8.1, right-click on Start button, then choose Control Panel > Programs & features.

    • In Windows 10, go to Start > Settings > System > Apps & features.

  2. Select the Bitdefender agent from the programs list.

  3. Click Uninstall.

  4. Enter the Bitdefender password, if enabled in the security policy. During uninstallation, you can view the progress of the task.

To manually uninstall the Bitdefender security agent from a Linux machine:

  1. Open the terminal.

  2. Gain root access using the su or sudo su commands.

  3. Generic

    Navigate using the cd command to the following path: /opt/bitdefender-security-tools/bin and run the this script:

    # ./uninstall

    For Debian & Ubuntu

    Run this script:

    # apt purge bitdefender-security-tools

    For RHEL & CentOS

    Run this script:

    # yum erase bitdefender-security-tools

    For SLES

    Run this script:

    # zypper remove bitdefender-security-tools

To manually uninstall the Bitdefender agent from a Mac:

  1. Go to Finder > Applications.

  2. Open the Bitdefender folder.

  3. Double-click EndpointSecurityforMacUninstaller.app.

    best_mac_uninstall_42718_en.png

  4. In the subsequent windows, enter your password and click Uninstall to continue.

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