Viewing companies

Once created, you can view the company accounts in the Companies page, together with information regarding the company, products used, and licensing.

You can view the following information for each company you manage:

Company name - the name of the company, as shown in the My company screen.
Company type - the type of company, as selected during the creation process. Possible values:
- Partner companies - companies that both use Bitdefender products and distribute them to other companies. They can also manage the security of other companies.
  Tip
  Partner companies are sometimes referred to as managing companies, or parents.
- Customer companies - a company that is purchasing Bitdefender products directly from Bitdefender or through a partner, without reselling them to other companies. They can only manage their own security.
  Tip
  Customer companies are sometimes referred to as clients or children.
Company status - indicates if a company is suspended or not (active).
Managed - indicates if the company manages their own endpoint security.
Payment plan - shows the type of payment plan the company is using:
- Yearly - The company pays for a product in advance for a predefined period of time. Purchasing a product provides a license key, which has an assigned expiration date. The company has limitless access to the product features until the day of expiration.
- Monthly - The company pays a monthly fee, and receives access to a number of features for a specific number of endpoints.
Product name - the name of the main product each company is using.
Companies using monthly subscription licenses will show Monthly Subscription under this column. This does not include companies with a Monthly License Trial.
Product type - displays the type of product the company uses. Possible values:
- For monthly subscriptions:
  - Endpoint Security
  - Bitdefender EDR
- For yearly licenses:
  - The number of standard products used.
  - The number of add-ons used.
Product status - indicates if the primary product the company is using is still active.
License key - the license keys for the primary product the company is using.
Expiry date - indicates when a specific license key will no longer be usable. Once the expiry date has passed, your product status will change from active to expired.
Note
Expiry dates are only available for yearly licenses.
Total seats - the total number of seats provided by the product. This applies to:
- Companies that get a fixed number of reserved seats from their managing partner.
- Partner companies with a license for Cloud Security for MSP. The number of available seats is calculated by deducting the number of reserved and used seats
- Companies with yearly licenses.
Usage breakdown - provides detailed information regarding the usage of a specific product:
- For products that are bundles (contain multiple products, for example GravityZone Business Security):
  - endpoints: x used, y available, where X is the number of licensed endpoints and Y is the number of seats that are still available.
  - servers: x used, y available, where X is the number of licensed servers and Y is the number of seats that are still available.
  - mailboxes : x used, y available, where X is the number of licensed Exchange mailboxes and Y is the number of seats that are still available.
  - mobile devices: x used, y available, where X is the number of licensed mobile devices and Y is the number of seats that are still available.
  Note
  Some entities might not be shown if they are not included in the bundle.
- For the individual purchase of products:
  - For GravityZone Security for Endpoints Physical Workstations - X / Y physical workstations, where X is the number licensed and Y is the number that are still available.
  - For GravityZone Security for Endpoints Physical Servers - X / Y physical servers, where X is the number licensed and Y is the number that are still available.
  - For GravityZone Security for Virtualized Environments VDI - X / Y virtual desktops, where X is the number licensed and Y is the number that are still available.
  - For GravityZone Security for Virtualized Environments VS - X / Y virtual servers, where X is the number licensed and Y is the number that are still available.
  - For GravityZone Security for Workstations - X / Y workstations, where X is the number licensed and Y is the number that are still available.
  - For GravityZone Security for Servers, X / Y servers, where X is the number licensed and Y is the number that are still available.
- For trial products:
  - X/Y/Z, where X is the number of licensed workstations, Y the number of licensed servers, and Z the number of licensed mailboxes.
    Note
    Trial products do not have limits to the number of endpoints that can be licensed.
- For companies using monthly subscriptions:
  - For Customer type companies with no reserved seats:
    x Used unreserved seats, where x is the number of licensed endpoints.
  - For Customer type companies with reserved seats:
    x Used reserved seats, y Available reserved seats, where x is the number of licensed endpoints, and y is the number of reserved seats.
  - For Partner type companies with no reserved seats:
    x Used unreserved seats, where x is the number of licensed endpoints.
  - For Partner type companies with reserved seats:
    Reserved seats x: y Used reserved seats, z Available reserved seats, where x is the total number of reserved seats, y is the number of licensed endpoints that use reserved seats, and z is the total number of unused reserved seats.
    Unreserved seats a: b Used unreserved seats, c Available unreserved seats, where a is the total number of unreserved seats, b is the number of licensed endpoints that use unreserved seats, and c is the total number of unused unreserved seats.
Unlicensed - the number of endpoints that have exceeded the total number of seats available for the company.
Company ID - the company ID, as shown under My Company > Licensing > License Information > My company ID (not to be confused with My company hash).
Auto-renewal - indicates if the subscription the company is using is set to auto-renew.
Tip
Companies that have subscription end dates set up, can agree, together with their partner, to automatically extend the original subscription by a specific number of months.
This information is only available for companies that use monthly subscription licenses.
Minimum usage - indicates if the subscription the company is using has minimum usage enabled and what value it has assigned.
Tip
Minimum usage indicates the number of seats which the company will pay for regardless of the number of used seats. This number is determined between the company and its partner. If there was no minimum usage set up for a specific company, this characteristic will not apply.
This field is always visible for the partner and only visible to the client company if the option was enabled at the time of company creation.
This information is only available for companies that use monthly subscription licenses.
Subscription end date - indicates if the subscription the company is using has a subscription end date enabled and what date it is set on.
Tip
When agreed upon with their partner, some companies will have an end date to their subscription. They will pay a monthly fee for their services, up until a specific end date.
This information is only available for companies that use monthly subscription licenses.

To quickly check license usage for a company (including client networks for partner companies), view the details in the Usage breakdown column.

The usage information is displayed differently depending on your license type.

It can be shown as a simple a/b representation, where a is the number of used seats and b is the total number of seats, or by using a combination of the following terms:

endpoints - Shows the total number of seats, ensured either through reservation or a license key.
Note
Some licenses offer seats only for specific endpoints. In these cases, the usage is broken down by endpoint type: workstations, servers, physical workstations, physical servers, virtual desktops, and virtual servers.
used - Shows the number of seats used from an active license. A license seat is used when the Bitdefender client has been installed on an endpoint.
available - Informs you about the number of endpoints you can allocate a seat to so the maximum allocated value is not exceeded.
reserved - Shows MSP companies the total number of seats that a partner company has reserved for its clients.
mailboxes - Informs you about the number of protected mailboxes, if the company's license also includes the Security for Exchange service.