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To prepare for GravityZone Security for Email configuration, you need to meet the following requirements:

  • Access to GravityZone Control Center

    If you do not have a Bitdefender account, you can find more information in the following resources:

  • GravityZone Security for Email add-on license key

    For more information, Contact Business Sales.

  • Gather setup information:

    • Organizational mailboxes

    • Routing information for inbound/outbound mail delivery

  • Supported Browsers:

    • Microsoft Edge 17+

    • Google Chrome 60+

    • Mozilla Firefox 60+

    • Apple Safari 12+

  • Other requirements:

    • JavaScript must be enabled.

    • IFRAME support is recommended for some sections of the dashboard.

    • It is recommended that Ad Blocker plugins are disabled when accessing the Email Security console.

AD Connect

To prepare for Ad Connect installation and configuration, you need to meet the following requirements:

  • Operating System:

    • Windows Server 2016 (x64)

    • Windows Server 2019

  • Other software requirements:

    • Microsoft .NET Framework 4.7

    • TLS 1.2 for security

User synchronization

Active Directory synchronization can operate in two modes:

  • Cloud Sync - requires a port opened to allow inbound connections to your Active Directory server.

  • Local Sync - pushes AD objects out and is unlikely to require any firewall changes, unless the network is particularly locked down.

IP address and port information used by both methods is available below:



IP address


Local Sync (push)