Audit Log
The Audit log provides a detailed trail of actions performed by team members and administrators within the Mesh partner hub.
Accessing the Audit Log
From the partner level, navigate to the Audit Logs tab. By default, all logs are shown for interaction carried out on any customer. You can then filter the log entries based on specific criteria for easier searching and analysis. This filtering can be done at either the partner level or customer level.
Note
Only partner and administrator accounts with the "Partner Account Settings" permission can access the Audit Logs. Permissions can be modified on the Team Members or Users page.
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Audit Log Resources
Analytics
Audit Logs
Customers
Dashboard
Digest Templates and Settings
Domains
Global Rules
Live Email Tracker
Login Attempts (including successful and failed logins)
Order Management Activity
Outbound Settings Modifications
Partner Billing
Partner Settings Changes
Policy Management Activity
Rules
Tickets
Users
Audit Log Actions
The “Actions” dropdown shows the following interactions made by a Team Member/Admin:
Create: Write/create actions to database.
Delete: Deletion of resources from database.
Update: Changes/modifications made to existing resources.
Deliver: Emails released from Mesh quarantine or junk via the Live Email Tracker by Team Member/Admin.
Read: Resource opened/viewed resource within the system.
Remediate: Remediate action on email.
Undo Remediate: Undo Remediate action on email
Report: Report button action within the Live Email Tracker.
Request: Request button action within the Live Email Tracker.
Understanding the Logs
The Audit Log entries provide detailed information about each action performed. Here is a breakdown of the common fields you will see:
Date & Time: Timestamp of when the action was performed.
Resource: The specific resource on which the action occurred.
Action Type: The type of action performed (e.g., create, delete, update, read, etc.).
Response: The HTTP response code indicating the outcome of the action:
o 200: Successful operation.
o 400: Error / operation failed.
IP Address: IP addresses where the action originated
Email: Email address of the Team Member / User who performed the action.
Logged in Role: The Team Member / User role that carried out action.
Record ID: Universally Unique Identifier (UUID) for resource entry. Read actions may have an empty ID if no changes were made to the resource.
Customer: Name of the customer associated with the action (may be empty if the action occurred at the partner level or wasn't linked to a specific customer).
Note
Audit log data is stored for 90 days