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After upgrading to macOS 13 Ventura, Endpoint Security for Mac informs you Full Disk Access is not granted

This topic helps you troubleshoot an issue with existing installations of Endpoint Security for Mac that occurs after upgrading to macOS 13 Ventura.

Issue

After upgrading to macOS 13 Ventura, Endpoint Security for Mac informs you that Full Disk Access is not granted for the BDLDaemon.app file.

eps_mac_issue_bdldaemon_ventura.png

However, when checking the Full Disk Access permissions, you notice that BDLDaemon is already enabled.

eps_mac_full_disk_access_bdldaemon_ventura.png

This is a known issue also described by Apple in the release notes for macOS 13 Ventura.

Solution

This situation happens due to a macOS issue that affects the existing installations of Endpoint Security for Mac.

To fix it, you need to remove the BDLDaemon entry from the Full Disk Access list and add it back. Follow these steps:

  1. On Mac, go to System Settings > Security & Privacy.

  2. Select Full Disk Access and click - (minus) to delete BDLDaemon from list. If you just disable it, the issue still occurs.

  3. After deleting, BDLDaemon automatically reappears because the operating system detects it, but it is disabled.

    eps_mac_full_disk_access_bdldaemon_added_ventura.png
  4. Click to enable BDLDaemon and wait for 60-70 seconds.

    eps_mac_full_disk_access_bdldaemon_enabled_ventura.png
  5. BDLDaemon now has Full Disk Access permissions and the issue disappears from the Endpoint Security for Mac interface.

    eps_mac_full_disk_access_solved_ventura.png