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Datto RMM integration

This section includes the release notes for GravityZone integration with Datto RMM. The documentation on how to configure and use the integration is available here.

March 2024

Release date: 2024.03.25

New features and improvements


  • Datto Companion APP has a new name: Datto RMM App.

Single sign-on (SSO)

  • Datto RMM App now supports single sign-on (SSO) capability using SAML 2.0 standard. A revised login screen reflects this change.

    The SSO configuration options are available on the new Settings > System > Authentication page. Learn more.

Inventory Sync

  • The Datto RMM integration introduces advanced inventory synchronization options on the new Settings > Inventory Sync page. The new feature is the main tool to control the synchronization of new and existing Datto sites as GravityZone companies.

    The integration automatically performs the inventory synchronization task every hour. A new option on the Companies page allows you to exclude Datto sites from synchronization when needed. Learn more.

November 2023

Release date: 2023.11.06


  • The Datto Companion APP now reports invalid integration credentials in various scenarios after initial setup.

  • Enhanced UI with loading spinner when data is loading in the Datto Companion APP.

Resolved issues

  • When trying to resolve some events, the Resolve button was not visible if there was a large number of events listed.

  • Internal fixes.

October 2023

Release date: 2023.10.25

Resolved issues

  • Security improvements for the Bitdefender GravityZone Endpoint Management [Datto Companion APP] and Bitdefender GravityZone - Device Management [WIN][MAC][LIN] components.

  • Fixed an issue where the Bitdefender GravityZone - Device Monitor [WIN][MAC][LIN] component did not report the Bitdefender agent being up to date.

September 2023

Release date: 2023.09.28


  • The Bitdefender GravityZone - Deployment WINMACLIN component now includes an improved message regarding the transition to the Bitdefender GravityZone Endpoint Management [Datto Companion APP] component.

  • The Bitdefender GravityZone - Deployment WINMACLIN component will be deprecated on November 30, 2023. Please discontinue using this component as soon as possible in favor of the Bitdefender GravityZone Endpoint Management [Datto Companion APP] component, which is available in Datto ComStore. If you are using Datto Software Management to accomplish Bitdefender deployment, the above date marks the transition from the Deployment component to the Companion APP component. After this point, old site variables will no longer be valid for deployment via Software Management.

September 2023

Release date: 2023.09.08

New features and improvements

  • The updated Bitdefender GravityZone Endpoint Management [Datto Companion APP] component now provides error codes and messages that add context to failed tasks. For details on each error code and remediation actions, refer to Bitdefender GravityZone Endpoint Management [Datto Companion APP] component error codes.

  • The Bitdefender GravityZone - Deployment WINMACLIN component now displays a notice under StdOut when running a Datto job that you are using the legacy integration. We strongly recommend using the new Datto RMM Companion APP integration instead.

July 2023

Release date: 2023.07.04

Resolved issues

  • Datto RMM sites containing an empty space at the end of the site name were creating an invalid value for the site variable, causing deployment jobs to fail. Affected Datto RMM sites need to be re-mapped to their respective GravityZone companies in the Datto Companion App.

May 2023

Release date: 2023.05.24

New features and improvements

Bitdefender publicly introduces Datto Companion App, a standalone management console for Datto RMM integration that allows:

  • Authentication of Datto RMM users to the Web Service using the Datto tenant API URL, Key & Secret.

  • Provisioning of Datto RMM sites as GravityZone companies.

  • Autonomous inventory sync and event handling of synchronization issues.

  • Automatic creation of Datto RMM site variables with dynamic installation resources for provisioned Datto RMM sites.

To use the new Datto Companion App, you must reconfigure the Datto RMM integration from the beginning. The old integration method continues to work for existing users without restrictions. However, they are not able to benefit from new features delivered with Datto Companion App.

Documentation for the Datto RMM integration through Datto Companion App is available here.

March 2022

Release date: 2022.03.30

New features and improvements

  • Added support for installing the Bitdefender security agent on Apple computers with M1 CPUs.

  • Improved the security of Bitdefender components.

Resolved issues

  • Bitdefender components were generating an unusually high number of processes on macOS and Linux machines.

  • The Device Monitor component was not displaying status correctly in the new UI.

June 2020

Release date: 2020.06.11

New features and improvements

This update comes with new features and improvements for both Bitdefender GravityZone - Device Monitor and Bitdefender GravityZone - Device Management components:

  • You can now start a Full Scan or a Quick Scan by using the Bitdefender GravityZone - Device Management component.

    You can configure Bitdefender GravityZone - Device Monitor to alert you when Full Scan or Quick Scan has not run in a specific number of days. Also, Bitdefender GravityZone - Device Management allows you to automatically start a scanning job as a remediation action.

  • You can now add specific names for installation packages when running Bitdefender GravityZone - Device Management, to accommodate different deployment scenarios. The previous behavior of naming the installation package at the site level remains as a default or fallback option.

  • Other improvements to the scripts running under Bitdefender GravityZone - Device Monitor and Bitdefender GravityZone - Device Management.

For details on how to use the new features, refer to the Datto RMM Components User's Guide.

How to update

To update the Bitdefender GravityZoneDevice Monitor and Bitdefender GravityZoneDevice Management components in Datto RMM, follow these steps:

  1. Go to ComStore > All Components.

  2. On the left-side menu, click Check for Updates.

  3. Under each component, click Get Update.

April 2020

Release date: 2020.04.07

New features and improvements

Introducing two new components to improve your security management through monitoring policies:

  • Bitdefender GravityZone - Device Monitor , a monitor component for monitoring policy configuration. Through this component, you can check for security agent deployment and update status.

  • Bitdefender GravityZone - Device Management , a script component for security agent deployment and update, as part of a configured monitoring policy response.

With the Bitdefender components, you can set up alerts for unprotected devices and secure the security agent deployment whenever they come back online.

Initial release notes

Release date: 2019.12.20

The integration with Datto RMM provides automation to the Bitdefender security agent deployment. Through this integration, MSPs can enhance their customer security even more by adding optional Bitdefender products such as Full Disk Encryption, Patch Management, GravityZone Security for Email, Security for Virtualized Environments, Advanced Threat Security, Endpoint Detection and Response.

This initial release of the Bitdefender Component includes the following features:

  • Automated deployment: Automatically install the Bitdefender security agent on new devices managed through Datto RMM.

  • Installation and configuration: A single Bitdefender component autodetects the OS, and deploys on Windows and macOS devices with minimum configuration needed

  • Monitor installation and update status: View in the Datto RMM Web Portal information about the devices that are protected and see the update status.