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Error 69651. Unable to find a suitable server for domain

This section explains how you can troubleshoot error 69651 received in Control Center.

This error may occur when the agent installation failed.

To fix this issue you must:

  1. Check the Administrative share and credentials format (when deploying from the Relay: user@domain).

  2. Make sure the appliance can resolve the domain name and domain controller name:

    ping domain_name
ping dc_name

  3. Make sure the appliance can reach the domain controller on port 389.

    telnet domain_name porttelnet dc_name port
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