PARTNERS

Using the ConnectWise Automate screens

This section of the documentation highlights the available features and configuration options for the following screens:

In the main window of ConnectWise Automate Control Center, double-click a client, a location, or a computer to access the corresponding screen.

Client screen

The Bitdefender GravityZone tab from the Client screen allows you to perform several tasks and view security events information:

  • Configure manual deployment or removal of the Bitdefender agent for one or more devices

  • Configure deployment exclusions

  • View deployment history

  • Create scan tasks and take certain actions on multiple devices

  • Manage the quarantine for the client

  • View security events

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Note

For uninstalls you will be prompted to enter an uninstall password. If you have not configured an uninstall password, select Uninstall at the top of the window.

Location screen

The Bitdefender GravityZone tab from the Location screen allows you to perform several tasks and view security events information:

  • Manage automatic deployment settings for the location

  • Manage manual deployment or removal of the Bitdefender agent for one or more devices

  • Configure deployment exclusions

  • View deployment history

  • Create scan tasks and take certain actions on multiple devices

  • Manage the quarantine for the client

  • View security events

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Deployment settings

By clicking the Deploying Settings button in the upper right-hand side of theBitdefender GravityZone tab on the Location screen, you are able to control how the Automatic Deployment settings are applied to this location.

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To configure the deployment settings:

  1. Specify the deployment package for installing the Bitdefender agent.

  2. Select the targets for deployment:

    • Windows workstations

    • Windows servers

    • macOS machines

    • Linux machines.

  3. Click Save.

Computer screen

The Bitdefender GravityZone tab on the Computer screen allows you to perform several tasks and view security events and Bitdefender agent information, such as:

  • Exclude or disable automated deployments from occurring on the specified device.

  • Manually trigger the installation or removal of the Bitdefender agent.

  • View information relating to the Bitdefender agent.

  • Manage the quarantine of the specified device.

  • View security events.

  • Queue a scan to run against the device in the GravityZone Control Center.

  • View or change the computer mapping to the GravityZone Control Center.

  • View alerts on issues detected on device. The issues may refer to such situations as macOS permissions for full disk access or kernel extensions.

Note

Additional information will only be available after the computer has been mapped to the correct device within the GravityZone Control Center.

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