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Licensing

Your company's licensing information is divided into these sections:

License information

This section displays your company ID, company hash and payment plan.

For MDR licenses, this section also displays the MDR service model, MDR entitlement period, and MDR status.

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  • Edit licensing options - Click this button to open the Licensing window, where you can change the payment plan used by the company.

  • View monthly usage report - Clicking this button will open a Monthly License Usage Report.

    Note

    This button is only available to companies with monthly subscription.

Editing licensing details

  1. Click Edit licensing options under the License information.

  2. Change the company’s subscription settings. Choose the option that is in accordance with your business agreement.

    Note

    Depending on your company's license, you will have access to one or more of these options.

    For more information on all available licensing options, refer to Creating companies > Licensing.

License usage details

This section provides information relevant to your current license usage. If the company uses a yearly license user, you may also add and remove license keys. The information may vary, based on your billing method:

Yearly

Your standard products and add-ons are displayed, along with additional usage information:

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  • Product name - the name of the product you are using.

  • Product type - shows if the product is a standard one or an add-on.

  • Product status - shows if the product is active, expired or a trial.

  • License key - the unique ID that grants you access to a Bitdefender product.

  • Expiry date - the date when your license expires.

  • Total seats - the maximum units available with the license.

  • Usage breakdown - the number of units that are currently being used by your company.

Adding a product

To add a product follow theses steps:

  1. Click the Add product button.

  2. Enter the license key in the Add new product window.

  3. Click the Check validity button.

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    Note

    In some cases, adding a specific license key will replace one of your current products. This may lead to a change of the feature set you will have.

  4. If you are assigning an MDR license to a Customer that does not yet have one for any MDR service model, fill in the Contact details for MDR form with valid data. For information on the whole procedure, refer to ???.

  5. If you are assigning a Customer an MDR license for a different service model than the one they currently use, the Contact details for MDR form is pre-filled. Either keep the existing details or update them as needed.

    Important

    After the new MDR license is applied, the MDR service status will display as Switching flavor, and the Customer's current MDR service model will remain active until the update is finalized.

  6. Click the Add product button.

Note

As soon as a valid MDR license is assigned:

  • The Customer's account and all accounts within the company are automatically migrated to the Login with GravityZone Identity Provider authentication method, which enables access to the MDR portal from GravityZone Control Center.

  • The Customer has access to the MDR service page in GravityZone Control Center.

Removing a product

To remove a product from your company follow these steps:

  1. Select the product you want to remove.

  2. Click the Remove product button.

  3. Click the Remove button to confirm.

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Monthly

A table provides information regarding the status of your subscription:

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Note

Depending on your license, one or more of these fields may not be visible to you.

  • Product name - The name of the product.

  • Product type - The type of the product:

    • Endpoint Security - full protection.

    • Bitdefender EDR - Limited EDR capabilities (report only).

  • Protection model - The protection model assigned to the product.

  • Product status - The status of the product:

    • Active

    • Expired

    • Trial

  • License key - the unique ID that grants you access to a Bitdefender product.

  • Total seats - The total number of seats provided by the license.

  • Reserved seats - How many of the seats provided by the license have been reserved for specific companies.

  • Used reserved seats - The number of reserved seats that are currently in use.

  • Available reserved seats - The number of reserved seats that are unused.

  • Unreserved seats - The number of seats that have not been allocated to any specific company.

  • Used unreserved seats - The number of unreserved seats that are currently in use.

  • Available unreserved seats - The number of unreserved seats that are unused.

Note

Use the Refresh Details button to check for any changes in the displayed information. Once clicked, the button will be grayed out for 15 minutes.

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