Mesh Unified

In order to allow email filtered by Mesh to be delivered safely without any double filtering from Microsoft, you need to create a mail flow rule in Microsoft 365 for our IP ranges.

This video walks you through the process step by step:

https://youtu.be/JXiK0Ja1NXE?si=GiD2hRsSTE-Oe7Ld

In order to allow users to receive quarantine digests and to be able to create their own allow/block rules, users need to be populated in the users table.

The Azure sync will automatically run every hour. For any mailboxes synced that do not require an account in Mesh, please select and set to “disable”

You can import a list of safe senders or domains using our CSV template.

Update your MX records with the values applicable to your service region.

MX records are region specific and there should be no other records present.

If you use MTA-STS, ensure you also update the MX entries there.

In order to prevent threats from bypassing Mesh filtering and ensuring emails from our MTAs can deliver to your mail environment, you should create a Connector for Mesh in Microsoft 365.

This video walks you through the process step by step:

The Outlook report button can be utilised to share potential false negatives / false positives with your helpdesk and the Mesh detection team. View our step-by-step guide.