Update Bitdefender Endpoint Security Tools (BEST) and Endpoint Security for Mac manually
To manually update BEST and Endpoint Security for Mac on endpoints without a network connection, use weekly update files.
BEST and Endpoint Security for Mac will make most security-related decisions for you and will rarely show pop-up alerts. Details of actions taken and information about program operation are available in the Events (Windows) and History areas (Mac).
Bitdefender Endpoint Security Tools (Windows)
You can download and run weekly security content updates from the following locations:
Bitdefender Endpoint Security Tools (Linux)
You can download and run weekly security content updates from the following locations:
Endpoint Security for Mac
You can download and run weekly the DMG file containing security content updates from this location.
Silent update:
Mount the DMG file that you have previously downloaded.
In Terminal, run the following command on target machine:
/Library/Bitdefender/AVP/enterprise/InstallSigs [path to mounted DMG]/com.epsecurity.offline_update.sigs
Example:
/Library/Bitdefender/AVP/enterprise/InstallSigs /Volumes/offline_signatures/com.epsecurity.offline_update.sigs
Update using SecurityContentInstaller.app:
Mount the DMG file that you have previously downloaded.
Run SecurityContentInstaller.app contained in the DMG file.
Update codes indicating possible errors
Code | Message | Description and solution |
---|---|---|
0 | Signatures successfully installed | Endpoint Security for Mac succesfully updated. All good. |
-1 | All signatures failed to load | Update failed because all the security content files failed to load. Download the DMG file again and restart the procedure. |
-2 | Some signatures failed to load | Update failed because some of the security content files failed to load. Download the DMG file again and restart the procedure. |
-3 | PKG file path not found | Update failed due to an issue with the path to the security content files. Download the DMG file again and restart the procedure. |
-4 | XPC connection problem | Update failed due to an internal communication issue. Download the DMG file again and restart the procedure. If the issue persists, contact Bitdefender Enterprise Support. |
-5 | Internal product for manual update does not exist | Update failed because the product did not find the necessary files. Download the DMG file again and restart the procedure. |
-6 | Timeout | Update failed because the security content files took too long to install. Download the DMG file again and restart the procedure. |
-7 | PKG file is not signed | Update failed because the security content files were not signed. Download the DMG file again and restart the procedure. |
-8 | PKG file could not be extracted | Update failed due to an issue with the package containing the security content files. Download the DMG file again and restart the procedure. |
-9 | Signatures to be installed are too old | Update failed because the security content files are older than those already installed. Download the DMG file again and restart the procedure. |