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Enable editing DNS for your domain in Office 365

By default, the ability to add or update DNS records for managed domains in Office 365 is disabled. In order to configure and use GravityZone Security for Email you need to be able to edit your domain's DNS record to point to the service region you are using. To enable editing DNS records, follow the steps below:

  1. Log in to Office 365 Admin center.

  2. In the menu on the left side of the screen go to Settings > Domains.

  3. Check the box next to your domain name then click on Manage DNS.

  4. Click Continue.

  5. Uncheck the Exchange and Exchange Online box and click Continue.

  6. Click Done.


You will now be able to add and update the DNS records for your domain.