Product Configuration
Domains
For more information on the Domains screen click here.
To access Product Configuration actions go to Products > Product Configuration.
Add a domain
Click the
Add button at the top of the screen.
Add the domain name under Domain.
Add the the full hostname or IP address of your destination mail server under Deliver To.
Note
You can add additional Inbound Mail routes later.
Click the
Add button.
This enables a DKIM for your company domain.
Note
If your company has multiple registered domains, DKIM will be enabled for all of them.
View a domain's full public DKIM key
Click the DKIM icon corresponding to the domain you want to view.
Note
DKIM (Domain Key Identified Mail) needs to be enabled and configured for your domain(s) in order for the icon to appear.
Delete a domain
To delete a domain click the Remove Domain button under the Remove column corresponding to the domain you wish to delete.
Edit a domain
Double click anywhere on the row corresponding to the domain you wish to edit.
Make the necessary modifications.
Click the
Update button.
Note
Changing a domain name will also change the DKIM key.
Inbound Mail
For more information on the Inbound Mail screen click here.
To access Group Management actions go to Products > Product Configuration > Inbound Mail.
Add inbound route
Click the
Add button.
Select a domain from the Domain dropdown menu.
Note
You can manage domains from the Domains screen.
Assign a value to the inbound mail route by typing in a value or using the arrows in the Cost field. This will be used when setting up rules to indicate importance and set priorities.
Set the destination by typing in the destination mail server hostname or IP in the Deliver to field.
Click the
Update button.
Delete inbound route
To delete an inbound route click the Delete domain button corresponding to the route you wish to remove.
Edit inbound route.
Double click anywhere on the row corresponding to the inbound route you wish to modify.
Make the necessary modifications.
Click the
Update button.
Outbound Mail
For more information on the Outbound Mail screen click here.
To access Group Management actions go to Products > Product Configuration > Outbound Mail.
Add outbound route
Click the
Add button at the upper right side of the screen.
Type in the destination mail server hostname or IP in the Hostname field.
Click the
Update button.
Delete outbound route
To delete an outbound route click the Delete domain button corresponding to the route you wish to remove.
Edit outbound route.
Double click anywhere on the row corresponding to the outbound route you wish to modify.
Make the necessary modifications.
Click the
Update button.
Disclaimer
For more information on the Outbound Mail screen click here.
To access Disclaimer actions go to Products > Product Configuration > Disclaimer.
Creating a disclaimer
Select the domain for which you wish to create the disclaimer from the Domain dropdown menu.
Note
Selecting Default Disclaimer will apply the disclaimer to all your domains.
Type in the disclaimer in the rich text format under HTML disclaimer. This disclaimer will be automatically chosen if the email is in HTML format.
Type in the disclaimer in plain text format under Plain text disclaimer. This disclaimer will be automatically chosen if the email is in plain text format.
Note
It is recommended to also fill in the plain text disclaimer for those email recipients whose email client does not display HTML emails.
Check the Activate this disclaimer box to activate the disclaimer.
Note
If the box is not checked the disclaimer will not be attached to any email originating from the selected domain.
If both the default disclaimer and a domain specific one are activated, the one specific for that domain will be sent.
Click the
Apply Changes button.
Note
The same steps apply for modifying a disclaimer.
Deactivating a disclaimer
Select the domain for which you wish to create the disclaimer from the Domain dropdown menu.
Uncheck the Activate this disclaimer box to deactivate the disclaimer.
Click the
Apply Changes button.
Custom Quarantine
For more information on the Outbound Mail screen click here.
To access Disclaimer actions go to Products > Product Configuration > Custom Quarantine.
Add Custom Quarantine status
Click the
Add button at the upper right side of the screen.
Type in the name of the new quarantine status
(optional) If you wish for end users to have access to this quarantine status through their Personal Quarantine section check the Permit User Access box.
Click the
Add button.
Delete Custom Quarantine status
To delete a Custom Quarantine status click the Remove domain button corresponding to the route you wish to remove.
Edit Custom Quarantine status
Double click anywhere on the row corresponding to the status you wish to modify.
Make the necessary modifications.
Click the
Update button.
Global Digest Settings
For more information on the Outbound Mail screen click here.
To access Disclaimer actions go to Products > Product Configuration > Global Digest Settings.
Editing Global Digest Settings
Set the frequency of sending the digest by selecting an option from the Send Digest Envery dropdown menu.
Select the interval for sending the digest by selecting time intervals from the Between the Hours of dropdown menus.
Select on which specific days you would like to send the digest by checking the boxes under On the following days.
Click the
Apply Changes button.
Deactivating Global Digest Settings
To deactivate sending the digest check the Never Send box.
Digest and Branding
For more information on the Outbound Mail screen click here.
To access Disclaimer actions go to Products > Product Configuration > Digest and Branding.
Edit Digest and Branding
Select the source of the image you wish to send by selecting either Use your account branding or Use a custom image.
Fill in the below fields:
Custom Digest Image URL (only if you select USe a Custom image)
URL
From Address
Support Email
Digest From Name
Type in your company banner in the HTML and plain text boxes under Branding Settings.
Click the
Apply Changes button.