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Exploring the Quarantine page

The Quarantine page provides detailed information regarding the quarantined files from all endpoints you manage. For more information about the quarantined items detected on Exchange mail servers, refer to Exchange Protection.


The Computers and Virtual Machines quarantine page contains information about items detected directly in the endpoints file system.

Information about quarantined files is displayed in a table. Depending on the number of managed endpoints and the infection degree, the Quarantine table can include a large number of entries. The table can span several pages (by default, only 20 entries are displayed per page).

To move through the pages, use the navigation buttons at the bottom of the table. To change the number of entries displayed on a page, select an option from the menu next to the navigation buttons.

For better visibility of the data you are interested in you can use the available filters. For example, you can search for a specific threat detected in the network by typing the threat name in the search bar of the filter. You can also click the column headers to sort data by a specific column.

The quarantine table provides you with the following information:

  • The name of endpoint the threat was detected on.

  • IP of the endpoint the threat was detected on.

  • Path to the infected or suspicious file on the endpoint it was detected on.

  • Name given to the malware threat by the Bitdefender security researchers.

  • The date and time when the file was quarantined.

  • The status of the action requested to be taken on the quarantined file.

To make sure the latest information is being displayed, click the refresh_portlet.png Refresh button on the lower right side of the table. This may be needed when you spend more time on the page.