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The Exclusions page enhances your control over the content of policies by creating and managing exclusion lists that can be tailored to the profile of every segment in your environment.

This single-source exclusion management system bypasses the need to inherit the settings from one policy to another in order to reuse exclusions, by allowing you to create and manage exclusions and exclusion lists outside the policy.

You can reuse an exclusion in one or multiple lists, and then assign these lists to one or multiple policies, thus allowing you complete freedom to customize the content that will be excluded from scanning. Furthermore, when you assign a list of exclusions to a policy, you will be able to view how many endpoints will be impacted by the change.

This will result in having and using leaner and more targeted policies, which will increase the overall performance and stability of your environment, and reduce the workload of your SOC team by lowering the amount of false-positive events.


Bitdefender security agent can exclude from scanning certain object types. Antimalware exclusions are to be used in special circumstances, or following Microsoft or Bitdefender recommendations. For an updated list of exclusions recommended by Microsoft, please refer to this web article.


The Exclusions page includes two major areas:

  1. The Exclusions lists panel, where you can create and manage exclusion lists.

  2. The Exclusions grid, where you can create new exclusions, or manage exclusions already assigned to exclusion lists.

The Exclusion lists panel

In the Exclusion lists panel you can create new lists and manage them, and also have access to all the available lists created in your company by other users with manage network rights.

  • The My lists section includes only the lists of exclusions you have created.

  • The Other lists section includes all the lists of exclusions available in your company created by all the users with manage network rights.

You can create a new list by clicking the NEW LIST button.

The Exclusions grid

In the Exclusions grid area you can create new exclusion rules from scratch, edit and delete them, use the extensive filtering options to manage existing exclusions and assign them to lists.

  • If you click the All Exclusions bar at the top of the lists section the grid area will populate with all the exclusion rules created so far in your environment, regardless if they are assigned to a list or not.

  • If you select any of the exclusion lists the grid area will populate with the exclusion rules assigned to that list only.

To customize the grid area you can take the following actions:

  • Click the sh-filter-bar-edr.pngShow/Hide Filters button to show or hide the filters bar.

  • Click the filter-columns-edr.pngShow/Hide Columns button to add or remove filter columns.

  • Click the refreshfFilter.pngRefresh button to refresh the list.

  • Click the Clear button to reset all filters.

Searching, filtering, and sorting exclusions

The grid area offers you multiple searching, filtering, and sorting options.

You can filter/search by:

  • Object type - select the desired object type from the drop-down and click APPLY to display the available exclusion rules.

  • Excluded items - type in the name of an excluded item to search and display all the rules that may contain it.

  • Modules - select the desired scanning technology to display all the exclusion rules applied to that module.

  • Remarks - search for exclusion rules with a specific keyword added to the Remarks field.

For excluded items and remarks, you can use the asterisk (*) as wildcard in searches to match zero, one or more characters. For example, use *text to find all items that contain text.

To sort exclusions, click the header of each of column, including In lists and Added on.

Creating and assigning exclusions to lists

In GravityZone, you can create exclusions individually, then assign them individually or collectively to one or more lists.

To create a new exclusion rule from scratch and assign it to a list:

Editing exclusions inline

To edit an exclusion rule inline:

  1. Go to the desired exclusion, click the moreIcon.png More button and Edit exclusion.

  2. Make changes in the following columns:

    • Excluded items

    • Modules

    • Remarks

  3. Click the exclusionsOKicon.png confirmation icon to save the changes.

Exporting exclusions

To export one or more exclusions in CSV format:

  1. Select the corresponding check boxes in the grid.

  2. Click the Export selection button at the top of the page.

  3. In the confirmation page, check the listed exclusions. Only the first five selected items are displayed. The CSV file will include the entire selection.

  4. Confirm the action.

Deleting exclusions

To delete a specific exclusion:

  1. Go to the desired exclusion, click the moreIcon.png More and Delete buttons.

  2. In the confirmation window, review the lists and the policies affected by your action.

  3. Confirm the action.

To delete multiple exclusions:

  1. Select the corresponding check boxes in the grid.

  2. Click the Delete button at the upper side of the grid.

  3. In the confirmation window, review the number of exclusions, lists and policies affected by your action.

  4. Confirm the action.

Creating a new exclusion list

To create a new exclusion list:

  1. Click the NEW LIST option to open the window where you can define your new list.

  2. Name your new list by filling out the Name field.



    This field is mandatory.

  3. Add relevant details about the list in the Description field.

    After naming and describing your list you can start defining the exclusion rules.

  4. Select the excluded object type from the menu:

    • File: only the specified file.

    • Folder: all files and processes inside the specified folder and from all of its subfolders.

    • Extension: all items having the specified extension.

    • Process: any object accessed by the excluded process.

    • File Hash: the file with the specified hash. GravityZone supports the SHA-256 hash algorithm.

    • Certificate Hash: all the applications and PowerShell scripts (for Windows endpoints) under the specified certificate hash (thumbprint).

    • Threat Name: any item having the detection name (not available for Linux operating systems).

    • Command Line: the specified command line (available only for Windows operating systems).

    • IP/Mask: The IP address or IP mask (0-255 format) for which inbound and outbound traffic will be excluded from scanning.


    In agentless VMware environments integrated with NSX, you can exclude only folders and extensions.

  5. Provide the details specific to the selected exclusion type:

    File, Folder or Process

    Enter the path to the item to be excluded from scanning. You have several helpful options to write the path:

    • Declare the path explicitly.

      For example: C:\temp

      To add exclusions for UNC paths, use any of the following syntaxes:



      Supported path delimiters are the backslash character (\), the slash character (/), and the colon (:).

    • Use the system variables available in the drop-down menu.

      For process exclusions, you must also add the name of the application's executable file.

      For example:

      %ProgramFiles% - excludes the Program Files folder

      %WINDIR%\system32 – excludes folder system32 within Windows folder


      It is advisable to use system variables (where appropriate) to make sure the path is valid on all target computers.

    • Use wildcards.

      The asterisk (*) substitutes for zero or more characters. Double asterisk (**) substitutes for zero or more characters. The question mark (?) substitutes for exactly one character. You can use several question marks to define any combination of a specific number of characters. For example, ??? substitutes for any combination of exactly three characters.

      For example:

      C:\Test\*.* – excludes all files in the Test folder.

      C:\Test\*.png – excludes all PNG files in the Test folder.

      C:\Test\* - excludes all files in the Test folder.

      **\file.txt - excludes all the files that have the name file.txt, regardless where these files are located.

      **\my_folder\*\file.txt - excludes all the folders on all levels above my_folder and all subfolders on a single level under my_folder that contain file.txt.

      C:\Program Files\WindowsApps\Microsoft.Not??.exe – excludes the Microsoft Notes processes.


    • On macOS, the asterisk (*) and the question mark (?) can substitute path delimiters, unlike on Windows and Linux. Only the double asterisk (**) on Windows substitutes path delimiters.

    • The double asterisk (**) can lead to undesired exclusions when misused, therefore we recommend caution.

    • The double asterisk (**) is not available on macOS and Linux. On these operating systems you can only use the asterisk (*) and the question mark (?) as wildcards.

    • Process exclusions do not support wildcards on Linux operating systems.


    Enter one or more file extensions to be excluded from scanning, separating them with a semicolon ";". You can enter extensions with or without the preceding dot. For example, enter txt to exclude text files.


    On Linux-based systems, file extensions are case sensitive and the files with the same name but with different extension are considered distinct objects. For example, file.txt is different from file.TXT.

    File hash, Certificate hash, Threat name, or Command line

    Enter the file hash, certificate thumbprint (hash), the exact name of the threat or the command line depending on the exclusion rule. You can use one item per exclusion.

  6. Select the scanning methods to which the rule applies. Some exclusions may be relevant for just one of the scanning modules (On-access scanning, On-demand scanning, ATC/IDS, Ransomware Mitigation), while others may be recommended for all of the modules.


    The Modules field will pre-select by default all the modules relevant for the selected Object type.

  7. Click the Add.pngAdd button to add it to the list.

    Optionally, you can import already defined rules from a CSV file.

    To remove any of the created exclusions from the list just click the delete_gray_icon.png Remove icon.

  8. After defining all the exclusion rules you want in the list click Save.

    The newly created list will be available in the My lists section. See Assigning exclusion lists to policies for details on how to assign an exclusion list to one or multiple policies.

Assigning exclusion lists to policies

To assign an exclusion list to one or multiple policies:

  1. Select the desired exclusion list from the Exclusion lists panel.

    The grid area will be populated with all the exclusion rules assigned to the selected list.

    Here you can add new exclusions, delete existing ones, or filter them by multiple criteria. See The Exclusions grid for more details on how to configure the grid area and filter exclusions.

  2. Click the list name to open its side details panel.


    The details panel includes general information about the lists origins, relevant details, and actions you can take.

  3. Click the Edit assignment to assign the exclusion list to one or multiple policies.

  4. From the drop-down menu, select the policies that will add the exclusion list to their content and click Apply.


    In the Policies Preview area you can see the policies you are about to update.

  5. Click Save to complete the process.


To apply the assigned exclusion lists, make sure that in the Antimalware > Settings section of the policy you have enabled the Exclusions from configuration profiles check box.

Editing an exclusion list

To edit an exclusion list:

  1. Click the list name in the left-side panel.

  2. In the grid area, click the Edit list buton.

  3. In the configuration page, you can make these changes:

    • Edit title

    • Edit description

    • Add new exclusions manually or by importing them from a CSV file.

    For details on configuring an exclusion list, refer to Creating a new exclusion list.

  4. Click the Update button to confirm the changes.

Add exclusions from the Blocked Applications report

To add exclusions to the Configuration Profiles section directly from the Blocked Applications report, follow these steps:

  1. Go to the Reports section from the left side menu of Control Center and create a Blocked Applications report.

    For generic details on report configuration, refer to Creating reports.

  2. After creating the report, go to the details area and select the processes blocked by the Antimalware and Advanced Anti-Exploit modules.

  3. Click the Add exclusion option and select To profiles.

    GravityZone redirects you to the Configuration Profiles section.

  4. In the exclusions grid, one or two entries are automatically created for each selected process, depending on the module that has blocked it:

    • One entry as a process exclusion when blocked by the ATC/IDS module. The exclusion rule displays the path in the Excluded items column and mention the ATC/IDS module.

    • Two entries, one as a process exclusion and another as a file exclusion, when blocked by the Antimalware module. The process exclusion displays the path in the Excluded items column and mentions the On-Access and ATC/IDS modules. The file exclusion displays the path in the Excluded items column and mentions all modules corresponding to the file object type.

  5. Click the moreIcon.png More icon and Edit list assignment to add these exclusions to any list.

  6. Click the Back button at the top-left corner of the Configuration Profiles section to return to the Blocked Applications report.

Deleting an exclusion list

To delete an exclusion list:

  1. Expand the exclusion list's detail's panel and click DELETE.


    You will be prompted a confirmation message, displaying the policies that will have the list removed, and how many endpoints you will impact if you decide to delete the exclusion list.

  2. Click DELETE to go through with the deletion, or CANCEL to exit the operation.

Monitoring changes in User Activity

You can monitor the changes made to exclusion rules and exclusion lists in the User Activity section.

When creating, editing, deleting or assigning an exclusion rule to a list, an entry for the Exclusions Rules area indicates each of these changes. If the exclusion rule is assigned to multiple lists, GravityZone Control Center displays an entry for each affected list for the Exclusions Lists area. If the list is assigned to a policy, then an entry for the Policies area indicates this change as well.

For example, editing an exclusion rule that is assigned to three lists, of which one is assigned to four policies, generates eight entries in User Activity:

  • One entry for the exclusion rule.

  • Three entries for the affected exclusion lists.

  • Four entries for the affected policies.

All these entries have the same creation date and time, so you can easily monitor them.


GravityZone records the following edited elements of an exclusion: object type, excluded items, modules and list assignments. However, the section does not record changes for remarks.