Bitdefender for Business - Renewals and Upgrades

See below how to renew or upgrade your existing GravityZone or business license.

What do you want to do?

Please select the issue you want to resolve. You will be invited to click on a link that will take you to a form which you are requested to fill in. By doing so, your request will be routed to the appropriate team and handled within the next 48 business hours.

Renew or upgrade my product

Applies to active or expired business products. Tell us how you bought your product, so that we can forward your request to the right team.

I bought my product online

Click here to contact our online renewals team

I bought my product from a Bitdefender partner/reseller

Click here for commercial support

I am upgrading from a home user product

Click here to contact our sales team

I don’t remember how I bought the product

Click here for commercial support

Add more devices

Tell us how you bought your product, so that we can forward your request to the right team.

I bought my product online

Click here to contact our online sales team

Note: If you ran out of seats on your license and you need to protect more devices, you can install the Bitdefender Client on your new devices right away, and they will be granted trial coverage for up to 30 days, at no additional cost. During those 30 days, you keep your new devices protected, and reach out to us for the extension offer.

I bought my product from a Bitdefender partner/reseller

Click here for commercial support

Note: If you ran out of seats on your license and you need to protect more devices, you can install the Bitdefender Client on your new devices right away, and they will be granted trial coverage for up to 30 days, at no additional cost. During those 30 days, you keep your new devices protected, and reach out to us for the extension offer.

I am upgrading from a Consumer product

Click here to contact our sales team

I don’t remember how I bought the product

Click here for commercial support

Change or cancel a subscription

Tell us how you bought your product, so that we can forward your request to the right team.

I bought my product online

Click here to contact our online renewals team

I bought my product from a Bitdefender partner/reseller

Click here for commercial support

I am upgrading from a Consumer product

Click here to contact our sales team

I need help with something
Find my license key
step-one

1. Log into the GravityZone Control Center. While in the main Dashboard view, click over Welcome, <name> in the upper right side of the page.

2.In the resulting drop-down menu choose My Company. The license key is shown in the License section, below Company Details.

step-two

3. If you have renewed your license, you will have to validate it by clicking the Check button to the right.

step-three

4. Remember to also click the Save button, at the bottom of the page.

You are all set. Your installed endpoints will automatically receive their respective license seat upon successfully communicating with GravityZone.

Activate my product

Please find here information about your product.

Download and install

Please find here information about your product.

Receive my account credentials

Click here to contact Enterprise Support.

Recover my account credentials

Click here to contact Enterprise Support.

Make sure my product is up to date

Bitdefender security agent automatically checks for, downloads, and installs updates every hour (default setting). Automatic updates are performed silently in the background.

You can change these settings from Policies/Update Options (page 124 User Manual)

None of the above, just need to contact Bitdefender

Click here to contact Bitdefender

I have an issue, need to contact technical support

Click here to contact Enterprise Support

I’m not a customer yet, I need to find out what’s the right product for my company

You can compare our business products or make a sales inquiry.

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