CYPFER is the world’s leading recovery-focused DFIR firm. Unlike many firms that stop at containment, CYPFER’s mission is to restore systems, minimize downtime, and get organizations operational as quickly as possible. CYPFER works directly with clients on-site or remotely and operates globally, 24/7, without outsourcing.
Bitdefender provides prevention, proactive protection, and threat detection and response through its security platform and MDR services. If in the unlikely event a breach occurs, CYPFER is mobilized immediately to lead forensics and recovery. Together, the two companies deliver an end-to-end experience from prevention to full restoration.
Customers with any Bitdefender products and/or services can contract with CYPFER directly via this weblink to procure DFIR services. The partnership ensures that Bitdefender and CYPFER have teams and processes in place to recover seamlessly.
No, customers with no pre-existing Bitdefender products or services can engage with CYPFER through phone and web forms on Bitdefender.com.
As a Bitdefender MDR customer, our security analysts and your security account manager have already been working with you on incident response. In the unlikely event that the efforts are unable to completely eliminate the threat, our team will immediately notify you and CYPFER, which will reach out to you to begin the DFIR process. During the course of CYPFER’s work, they will interact with Bitdefender to share relevant information to expedite recovery.
CYPFER is a pre-approved DFIR vendor with Cysurance, which is the provider for Bitdefender’s Cybersecurity Breach Warranty..
CYPFER specializes in ransomware, business email compromise, insider threats, malicious insiders, data theft, and complex nation-state attacks. CYPFER teams are highly experienced in managing advanced and high-stakes cyber incidents.
CYPFER mobilizes immediately, with teams available 24/7 around the world. In urgent cases, CYPFER can deploy on-site teams to client locations while also providing remote containment and response support within the hour.
CYPFER’s focus is not only on stopping the attack but on bringing systems back online as fast as possible. This approach reduces downtime, protects business continuity, and helps organizations avoid prolonged disruption.
No. All investigations and recovery efforts are handled by CYPFER’s in-house subject matter experts. This ensures speed, confidentiality, and consistency across every incident.
CYPFER conducts evidence-based investigations that identify root cause, scope, and attacker behavior. CYPFER's forensic reporting meets legal and regulatory requirements, supporting compliance obligations such as GDPR, HIPAA, and PCI-DSS.
Yes. CYPFER’s forensic teams deliver documentation and expert witness testimony when needed, ensuring findings are defensible in legal or regulatory contexts.
CYPFER is a global firm with experts across North America, Europe, UK, LATAM, and UAE . CYPFER operates around the clock and provide multilingual support as required.
Yes. A Global Response Retainer provides guaranteed access to experts with priority activation, ensuring that clients receive rapid support when an incident occurs. The retainer can be procured directly with CYPFER and is not offered directly from Bitdefender.
CYPFER partners with specialized firms to support ransom communication when required. CYPFER’s role is to provide forensic insight, recovery leadership, and advisory services to ensure a seamless process for clients.
The partnership between Bitdefender and CYPFER ensures that the processes and procedures are in place to support a smooth, quick, and timely incident response and recovery engagement. During the IR and recovery process, CYPFER works to contain active threats quickly and prioritizes restoring systems, applications, and data so business operations can continue with minimal interruption.
CYPFER uses attacker intelligence and forensic evidence to provide actionable recommendations. This intelligence not only resolves current incidents but also strengthens defenses to prevent future attacks.
Yes. CYPFER supports small businesses, large enterprises, critical infrastructure, financial services, healthcare, manufacturing, and more. Our expertise spans regulated industries as well as private enterprises.
Cyber Certainty™ is CYPFER’s commitment to providing organizations with confidence, continuity, and control during cyber incidents. It means knowing that expert responders are working side by side with your team to get you back online, stronger and more secure.
