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Bitdefender

Internet Security 2015

Product help and information wiki
13 topics

Upgrading Bitdefender after installing Windows 10

Last updated on: 13/08/2015

If you’re running one of the 2012, 2013, 2014 or 2015 versions of Bitdefender on your computer and you decide to upgrade your Operating System to Windows 10, you will be able to install the latest compatible Bitdefender product.

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How to install Bitdefender on Windows XP and Windows Vista?

Last updated on: 31/07/2015

How to install Bitdefender on Windows XP and Windows Vista?

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How to install Bitdefender 2015 on Windows 10 with the offline installation kit?

Last updated on: 28/07/2015

How to install Bitdefender 2015 on Windows 10 with the offline installation kit?

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Is Bitdefender 2015 compatible with Windows 10? (upgrade and installation process)

Last updated on: 14/07/2015

Is Bitdefender 2015 compatible with Windows 10?(upgrade and installation process)

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How to install Bitdefender 2015 using the offline installation kit?

Last updated on: 21/10/2014

How to install Bitdefender 2015 using the offline installation kit?

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6 topics

On-access scanning (Real Time Protection) is disabled. What to do?

Last updated on: 07/08/2015

On-access scanning (Real Time Protection) is disabled. What to do?

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What to do if I lose the internet connection after upgrading to Windows 10?

Last updated on: 04/08/2015

What to do if I lose the internet connection after upgrading to Windows 10?

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Bitdefender 2015 "setup has encountered an error"

Last updated on: 19/02/2015

Bitdefender 2015 setup has encountered an error

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Bitdefender installation fails due to ASUS AI Suite software

Last updated on: 13/02/2014

Bitdefender installation failsdue toASUS AI Suite software

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What to do when encountering a technical issue? (How to generate a support tool log)

Last updated on: 02/09/2013

What to do when encountering a technical issue? (How to generate a support tool log)

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Microsoft Edge (the Windows 10 internet browser) and Bitdefender Wallet

Last updated on: 03/08/2015

Microsoft Edge (the Windows 10 internet browser) and Bitdefender Wallet

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What to do when encountering update errors in Bitdefender 2015?

Last updated on: 06/04/2015

What to do when encountering update errors in Bitdefender 2015?

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Safego protection for Facebook - End of Life

Last updated on: 03/04/2015

Safego protection for Facebook - End of Life

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What to do if I installed the wrong Bitdefender 2015 product? (my license key is for another Bitdefender product)

Last updated on: 28/08/2014

What to do if I installed the wrong Bitdefender 2015 product? (my license key is for another Bitdefender product)

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How do I install Bitdefender 2015 on a second computer?

Last updated on: 14/08/2014

How do I install Bitdefender 2015 on a second computer?

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17 topics

Bitdefender 2015 found an infection. What to do?

Last updated on: 05/02/2015

Bitdefender 2015 found an infection. What to do?

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What to do if I get a lot of pop-ups / ads (or my internet home page is changed)?

Last updated on: 04/02/2015

What to do if I get a lot of pop-ups / ads/ popup (or my internet home page is changed)?

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How to manually remove an infected file from your computer

Last updated on: 04/08/2014

How to manually remove an infected file from your computer

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How to generate and submit a scan log with Bitdefender 2015

Last updated on: 25/07/2014

How to generate and submit a scan log with Bitdefender 2015

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Antispam filter does not detect any spam message

Last updated on: 25/07/2014

Antispam filter does not detect any spam message

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3 topics

How do I log in to MyBitdefender using another online account?

Last updated on: 10/01/2013

How do I log in to MyBitdefender using another online account?

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How do I change MyBitdefender e-mail address?

Last updated on: 10/01/2013

How do I change the e-mail address used for MyBitdefender account?

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When does my Bitdefender protection expire?

Last updated on: 25/06/2012

When does my Bitdefender protection expire?

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How do I renew my Bitdefender protection?

Last updated on: 25/07/2011

When your Bitdefender protection is about to expire, you must renew your license key.

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I do not want the Automatic Renewal

Last updated on: 06/04/2009

the autorenewal option

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