...They lost the first logs, after I uploaded the logs again I got a generic answer to uninstall and reinstall my browser. I did that a month ago and it didn't work....
Hello @Train,
In addition to the thread link provided by @Flexx, the short answer is no, it's not necessary to uninstall Total Security if you wish to upgrade your security solution to the Premium suite...
I am switching from Kaspersky and am trying to install Bitdefender Total Security. However, every time I try it states I have to uninstall Kaspersky....
...Kindly perform below steps & see if this helps you in anyway.
1) Uninstall the bitdefender product with add/ remove programs option in windows (if you see any available bitdefender product installed, like...
...The only solution (for me, anyway) has been to totally uninstall the product (retaining current settings and customizations when offered a choice, for use at reinstall time), and then to re-boot. ...
...Check how to do this by following the steps in the link provided below.
https://www.bitdefender.com/consumer/support/answer/30765/ If the issue persists, uninstall and reinstall both Bitdefender products...
...it as it is explained here : https://www.bitdefender.com/consumer/support/answer/1822/
I've tried the 2 methods and now I've restored following num 1 : runned Bitdefender Uninstalling Tool,rebooted...