Bitdefender global SOC team is comprised of over 285 elite security analysts, researchers, and threat hunters – all working for you.
Working around the clock, including nights and weekends, so you don’t have to.
Bitdefender led participants with the highest scored actionability with the least amount of noise in the 2024 MITRE Engenuity ATT&CK Evaluations for Managed Services.
MDR services directly address your single greatest security need – people.
Access to security technologies has never been a barrier, but hiring, training, and retaining security professionals to manage those technologies has never been more challenging – or expensive.
Industry-leading endpoint protection is integrated into Bitdefender’s EDR security platform to deliver the highest efficacy against advanced persistent threats and to block most attacks before execution. Optional XDR sensors provide unified detection and response across the endpoint, network, cloud, productivity apps and identity.
Bitdefender security analysts continuously monitor detected security events and alerts, which are prioritized based on severity, impact, and relevance to your company’s security posture (e.g. baseline). Using advanced analytics, AI/ML, threat intelligence and expert human knowledge, our analysts triage and investigate alerts to determine the nature and scope of the threat.
Bitdefender security analysts quickly initiate response workflows and pre-approved actions to contain threats and mitigate their impacts. For an incident, a security account manager (SAM) will contact you within 30 minutes of the declaration and send a flash report which provides initial findings. Once the incident is resolved, you will receive a detailed after-action report which provides audit-ready details.
Dashboards in your MDR portal provide real-time insights on your MDR service and configuration. MDR Monthly Reports provide summary and detailed level information around all aspects of your service, including deployment, suspicious events, investigations and recommendations. If there was an incident, all relevant reports and response actions taken are available as well.
Based on results in Real-world Protection Test, Malware Protection Test, Advanced Threat Protection Test, Endpoint Protection and Response Test
(Jan 2021 – Jan 2025).
Bitdefender GravityZone Endpoint Security received the AV-TEST Award 2023 for Best Protection and Best Performance in the business users category.
Bitdefender achieved 100% analytical coverage for both Linux and macOS, with zero False Positives (FPs) in both cases.
A Customers' Choice in EMEA
Gartner® Peer Insights™
Bitdefender MDR is a managed security service that provides 24x7 defense against cyber threats delivered through our global Security Operations Centers (SOCs).
The service includes the underlying security platform (GravityZone Business Security Enterprise (BSE)) and the continuous monitoring and response to threats.
Bitdefender has a global network of three (3) SOCs that are located in North America (US-TX), Europe (Romania), and Asia-Pacific (Singapore).
They are organized in Panama shifts that follow the sun, providing in-region coverage during the working hours of customers in that region with seamless transitions between regions for complete 24x7 coverage.
Combined the Security Analysts have over 40 SANS certifications, including GCIH, GCFA, CTI, CISSP, Cloud, and Forensics.
Bitdefender heavily invests in analyst training to include a training budget for external training and conferences. Our analysts come from multiple government agencies with over 100 years of combined experience working in cyber intelligence and threats.
Many MDR service providers use automation to monitor, detect, and then aggregate and send alerts to you.
The burden of evaluating all that data is still on your team. Bitdefender MDR service manages the entire alert lifecycle, analyzing thousands of alerts down to a handful of responses and recommendations.
We’re here to help you choose the solution or service that’s right for your business.
