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How to whitelist Bitdefender Endpoint Security for Mac Kernel Extensions using Jamf Pro 10.x

Starting with macOS High Sierra (10.13), after installing Endpoint Security for Mac manually or remotely, the user is prompted to approve the Bitdefender kernel extensions on his Mac. Until the user approves the Bitdefender kernel extensions, some Endpoint Security for Mac features will not work. For details, refer to this article.

You can pre-approve the Bitdefender kernel extensions and thus eliminate user intervention by whitelisting the Bitdefender extensions using a Mobile Device Management tool such as Jamf Pro. This feature is supported starting with macOS 10.13.2 and Jamf Pro version 10.3.0.

The procedure implies creating and applying an MDM configuration profile in Jamf Pro 10.x that whitelists the Bitdefender kernel extensions to the target computers. Please note that the computers must have the "User Approved MDM" status.

For details about User Approved MDM, refer to these articles:

How to create the MDM configuration profile in Jamf Pro 10.x

  1. Log in to Jamf Pro.
  2. Go to Computers > Configuration Profiles > New.
  3. Scroll down to Approved Kernel Extensions.
  4. Enter a Display name and the Team ID. The Bitdefender Team ID is GUNFMW623Y.
    note Note:

    Specifying individual kernel extensions to be approved is not required.
  5. Save the changes.
  6. Deploy the profile to the computers.
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