Directly contact our Support Team

Welcome to Bitdefender Support for Business

Our knowledgeable technicians are at your disposal 24/7! We're here to answer any question and resolve any technical issue you may be experiencing.

Recommended articles
10 topics

How to change the GravityZone MongoDB password

Last updated on: 02/02/2016

This article provides steps on how to change the GravityZone MongoDB password.

Read more

Troubleshooting BEST unsuccessful deployments

Last updated on: 15/02/2019

Bitdefender Endpoint Security Tools deployment tasks might encounter different errors while executing. This section provides an overview of the most common cases of unsuccessful deployment tasks and useful ...

Read more

Endpoint Security by Bitdefender Version 5.3.26.733 Release Notes

Last updated on: 15/10/2015

Changes delivered with version 5.3.26.733 released on October 15th, 2015.

Read more

How to install Small Office Security (on-premise console)

Last updated on: 25/05/2016

This article explains how to import and deploy the Small Office Security (on-premise console) appliance into your virtualization environment and how to initialize the first Control Center user account.

Read more

GravityZone LogCollector for troubleshooting

Last updated on: 20/05/2019

This article describes how to use the LogCollector scripts provided by Bitdefender to generate system logs, that will help Bitdefender Support team to investigate and resolve product issues.

Read more

Bitdefender Product Support Matrix

Last updated on: 18/04/2019

The support matrix for Bitdefender B2B solutions

Read more

Bitdefender GravityZone (cloud console) Communication Ports

Last updated on: 24/04/2019

This article provides information on the ports used by Bitdefender GravityZone (cloud console) components.

Read more

How to protect from ransomware

Last updated on: 21/02/2018

This article shows you how to protect your computer from ransomware.

Read more

Bitdefender Business Client - Real-time Protection Levels

Last updated on: 03/10/2012

In this KB article we are going to describe the Protection levels available for the Real-Time Protection module in BitDefender Business Client and what type of protection is available for each of the Protection ...

Read more

Release Notes for GravityZone Cloud Platform

Last updated on: 26/03/2019

This article provides the list of release notes for each update of the GravityZone cloud platform. 

Read more
Can't find a solution for your problem?

Open an email ticket and we will answer the question or concern in the shortest time possible.

Enterprise Support Policies

Cloud solutions

On-premise solutions

Legacy Solutions