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Bitdefender Firewall blocking network printer

This article provides the steps needed to troubleshoot BEST Firewall module blocking communication with network printers.
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​To resolve these issues, you need to activate Network Discovery, allow Network Printing and add the details of your wireless network:
  1. Log in to GravityZone Control Center.
  2. ​Go to ​Policies​​ and select the the policy applied to the affected endpoint(s).
  3. Go to Firewall > Settings.
  4. In the Adapters section, under the Network Discovery column, set all adapters to Yes.
    fw_blocks_netw_print2
  5. Click Save.
  6. Go to Firewall > Rules.
  7. Set the Network Printing rule to Allow under the Permission column.
  8. Click Save.
  9. If you are using a wireless network to connect to the printer please add the Internal network as Home/Office.
    1. Go to Firewall > Settings
    2. Under the Networks section, add your wireless network details:
      • Name - a custom name to better identify it in the list

      • Network/Profile - select Home/Office

      • Identification - select Network

      • IP - insert the IP and the mask that better describes your network addressing scheme.
        For example, if your network addresses start from 192.168.1.1 and end at 192.168.1.254, type in 192.168.1.0/24.

    3. Click the Add button.

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