Global Security Experts
Bitdefender global SOC team is comprised of over 285 elite security analysts, researchers, and threat hunters – all working for you.
Total Security Protection
Working around the clock, including nights and weekends, so you don’t have to.
MITRE Engenuity Evaluations
Bitdefender led participants with the highest scored actionability with the least amount of noise in the 2024 MITRE Engenuity ATT&CK Evaluations for Managed Services.
Your organization’s most important assets may be for sale on the dark web
Bitdefender MDR PLUS service gives you all the protections of MDR and adds the most comprehensive dark web detection and response available.
Dedicated SAM
Your dedicated Security Account Manager (SAM) is your single point of contact for all of Bitdefender. The SAM is there to address your questions or concerns and provide a quarterly business review (QBR) to clearly communicate the state of your security and outstanding issues and recommendations. If a security incident occurs, our SOC will take action and your SAM will call your emergency contact within 30 minutes and be in constant communication throughout the incident.
Dark Web Monitoring
Our Intelligence Analysts continuously monitor the dark web to detect leaked or stolen organizational data, including domains, credentials, intellectual property (IP), brand references and typo-squatting, technology stack, and industry and geography concerns. We can also monitor key vendors and strategic partners to notify you of issues we find with them.
Global Intelligence Analysis
Our Intelligence Analysts are organized into a Cyber Intelligence Fusion Cell (CIFC), which utilizes the threat intelligence lifecycle to research cyber threats, geopolitical activity, and industry-specific data trends and then apply this knowledge to your organization. Unlike other vendors, that may incorporate a single external intelligence source into an add-on service, Bitdefender leverages multiple sources, including our own, into the core service.
Tailored Threat Modeling
Beginning with onboarding and an initial period of developing a security baseline, we then continuously collect and process information about your organization, including your business, users, and known threats, to model and monitor your specific threat landscape.
Brand and IP Protection
While monitoring the dark web, our Intelligence Analysts continuously look for information about your organization, its brand, and your IP. These are among your most valuable assets so detecting what is being shared or sold on the dark web is critical to protecting them. We also monitor domain registrations to detect newly created domains that could indicate typo-squatting or URL-hijacking behavior by bad actors.
High Priority Target Monitoring
It’s no secret that that executives and Board of Directors have access to very sensitive data but don’t necessarily follow security policies and procedures. Our intelligence Analysts can monitor high-value employees for information that may have been stolen or leaked.
Why Choose Bitdefender MDR?
Want to learn more about how Bitdefender MDR PLUS can supercharge your security team and help protect you from cyber threats.
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Customer context and support
• Most MDR service providers do not tailor the service to their customers. Bitdefender understands that a financial institution in the U.S., a steel manufacturer in Europe, a retailer in Asia, and a healthcare network in the Middle East have different security challenges.
• We leverage a comprehensive onboarding and continuous knowledge-gathering process to understand your organization and then define a security baseline based on your unique profile.
• In addition, Bitdefender MDR PLUS comes with a dedicated Security Account Manager (SAM) so you have a single point of contact with all of Bitdefender.
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Quick, decisive response
• What happens when an attacker manages to bypass the technology? Our security analysts quickly assess security incidents and take decisive actions to contain and mitigate the threat.
• Bitdefender MDR PLUS includes a broad array of pre-approved actions that enable our security analysts to take proactive responses. Add to that complete coverage of the dark web and you have the most comprehensive detection and response available, both inside your environment and out.
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Best-in-class security platform
• You don’t have to trade off product and service efficacy for affordability. Bitdefender MDR includes our industry-leading security platform, recognized as a Leader by Forrester, a Visionary by Gartner, and consistently placing #1 in independent tests by MITRE, AV-TEST, and AV-Comparatives.
• Moreover, Bitdefender owns the platform, giving our customers one security technology stack to consolidate on.
FAQ
What is Bitdefender MDR service?
Bitdefender MDR is a managed security service that provides 24x7 defense against cyber threats delivered through our global Security Operations Centers (SOCs).
The service includes the underlying security platform (GravityZone Business Security Enterprise (BSE)) and the continuous monitoring and response to threats.
Where are the SOCs and what is the coverage model?
Bitdefender has a global network of three (3) SOCs that are located in North America (US-TX), Europe (Romania), and Asia-Pacific (Singapore).
They are organized in Panama shifts that follow the sun, providing in-region coverage during the working hours of customers in that region with seamless transitions between regions for complete 24x7 coverage.
What are the qualifications of the security analysts in the SOCs?
Combined the Security Analysts have over 40 SANS certifications, including GCIH, GCFA, CTI, CISSP, Cloud, and Forensics.
Bitdefender heavily invests in analyst training to include a training budget for external training and conferences. Our analysts come from multiple government agencies with over 100 years of combined experience working in cyber intelligence and threats.
Do analysts send me alerts or something more?
Many MDR service providers use automation to monitor, detect, and then aggregate and send alerts to you.
The burden of evaluating all that data is still on your team. Bitdefender MDR service manages the entire alert lifecycle, analyzing thousands of alerts down to a handful of responses and recommendations.
Proven. Unsurpassed Cybersecurity Effectiveness.
We’re here to help you choose the solution or service that’s right for your business.