How to retrieve the system scan log of Bitdefender Virus Scanner
To find the Bitdefender Virus Scanner scan log, you will have to:
1. Go to Finder, by clicking anywhere on your desktop.
2. Click on Go on the top menu bar. Hold down the Shift key and you will see that a Library item will appear. Click on it.
3. Navigate and click on Containers folder.
4. Go to the following path inside the Containers folder: com.bitdefender.BitdefenderVirusScanner > Data > Library > Application Support > Bitdefender Virus Scanner Logs.
5. In the logs folder you will have all the required logs. We will need these two files:
NOTE: Please send us via the opened ticket you have with the Technical support department the above 2 files.