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How to retrieve the system scan log of Bitdefender Virus Scanner

To find the Bitdefender Virus Scanner scan log, you will have to:

1. Go to Finder, by clicking anywhere on your desktop.

2. Click on Go on the top menu bar. Hold down the Shift key and you will see that a Library item will appear. Click on it.

3. Navigate and click on Containers folder.

4. Go to the following path inside the Containers folder: com.bitdefender.BitdefenderVirusScanner > Data > Library > Application Support > Bitdefender Virus Scanner Logs.

5. In the logs folder you will have all the required logs. We will need these two files:



NOTE: Please send us via the opened ticket you have with the Technical support department the above 2 files.

Can't find a solution for your problem? Open an email ticket and we will answer the question or concern in the shortest time possible.

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