Directly contact our Support Team

Bitdefender

Antivirus for Mac

Product help and information wiki
Recommended articles
19 topics

How to deal with unresolved items in Time Machine Backups/Boot Camp/Parallels

Last updated on: 06/06/2017

In certain situations, malware items cannot be automatically removed.

Read more

How to deal with browsing slowdown on your Mac

Last updated on: 08/05/2017

How to deal with browsing slowdown

Read more

How to clear web history, cache, cookies and uninstall extensions/add-ons when using Firefox

Last updated on: 19/04/2017

In this article we will show you how to deal with pop-ups and redirects that occur when using Firefox.

Read more

How to clear web history, cache, cookies and uninstall extensions/add-ons when using Google Chrome

Last updated on: 19/04/2017

In this article we will show you how to deal with pop-ups and redirects that occur when using Google Chrome.

Read more

How to clear web history, cache, cookies and uninstall extensions/add-ons when using Safari

Last updated on: 19/04/2017

In this article we will show you how to deal with pop-ups and redirects that occur when using Safari.

Read more

How to deal with pop-ups and redirects that occur when browsing

Last updated on: 11/04/2017

In this article we will show you how to deal with pop-ups and redirects that occur while browsing.

Read more

My Mac is very slow since I installed Bitdefender Antivirus for Mac (general slowdown) / High CPU usage BDLDaemon

Last updated on: 08/05/2017

In this article we will show you what to do in case your Mac slows down after installing Bitdefender.

Read more

Your Mac is not protected and Central login doesn't work in Bitdefender Antivirus for Mac

Last updated on: 02/03/2017

If after you install Bitdefender you see the message "Your Mac is not protected" and you can't log log in to Bitdefender Central, proceed with the steps from this article.

Read more

How to uninstall Antivirus for Mac if the standard uninstaller doesn't work

Last updated on: 08/06/2017

If the standard uninstall procedure doesn't work, follow the steps from this article.

Read more

How to uninstall the New Bitdefender Antivirus for Mac

Last updated on: 12/01/2017

This guide will show you how to properly uninstall Bitdefender for Mac.

Read more

How do I remove the TrafficLight extensions from my web browser?

Last updated on: 18/05/2017

Removing the TrafficLight extensions from my web browser.

Read more

How to install the new Bitdefender Antivirus for Mac

Last updated on: 08/02/2017

Here is what you have to do in order to install the brand new Bitdefender Antivirus for Mac on your system

Read more

How to transform your old Bitdefender Antivirus for Mac license key into a Bitdefender 2016 subscription

Last updated on: 08/07/2016

If you have an older license key, for the previous version of Bitdefender Antivirus for Mac, don’t worry – you can transform it into a Bitdefender 2016 subscription, free of charge.

Read more

How to retrieve the system scan log of Bitdefender Virus Scanner Plus

Last updated on: 12/01/2017

In this guide you will find instructions on how to retrieve the system scan log of the Bitdefender Virus Scanner Plus

Read more

How to retrieve the system scan log of Bitdefender Virus Scanner

Last updated on: 12/01/2017

The system scan log of the Bitdefender Virus Scanner can be retreived by following these simple steps.

Read more

What to do when encountering a technical issue on Bitdefender for Mac? (How to generate a BDProfiler log)

Last updated on: 28/04/2017

What to do when encountering a technical issue on Bitdefender for Mac? (How to generate a BDProfiler log)

Read more

How to perform a Full System Scan and retrieve the system scan log with Bitdefender Antivirus for Mac

Last updated on: 12/01/2017

This guide will show you how to use Bitdefender Antivirus for Mac in order to perform a Full System Scan and retrieve the system scan log.

Read more

Bitdefender Adware Removal Tool for Mac - free your Mac from annoying adware

Last updated on: 11/01/2017

Bitdefender Adware Removal Tool for Mac can be an extremely useful tool when you have to deal with pop-ups or ads.

Read more

System Requirements for Bitdefender Antivirus for Mac

Last updated on: 21/09/2016

System Requirements for the new Bitdefender for Mac

Read more

Can't find a solution for your problem?

Open an email ticket and we will answer the question or concern in the shortest time possible.