Directly contact our Support Team

Bitdefender

GravityZone Enterprise Security

Product help and information wiki
Management
31 topics

Manual Installation of the GravityZone Image on an Ubuntu Machine

Last updated on: 18/09/2017

This article aims to explain how to manually install GravityZone on an Ubuntu machine, when the provided virtual appliance format is not supported by the virtual environment.

Read more

Installing GravityZone Enterprise Security in Microsoft Azure

Last updated on: 01/11/2017

This article shows you how you can install GravityZone in Microsoft Azure.

Read more

How to renew the Apple MDM Push certificate

Last updated on: 28/01/2016

This article explains how you can renew the Apple MDM Push certificate and update it in Control Center.

Read more

How to add an Apple MDM Push certificate in Control Center

Last updated on: 28/01/2016

This article explains how you can obtain and add an Apple MDM Push certificate in Control Center.

Read more

Installing GravityZone on Oracle VM VirtualBox

Last updated on: 18/09/2015

This article describes how to import and configure GravityZone Virtual Appliance in VirtualBox.

Read more

How to troubleshoot the client software deployment on Windows 8.1/10/2012 and above

Last updated on: 02/03/2016

This article describes how to successfully deploy the client software from Bitdefender Control Center to Windows 8.1/10/2012 and above.

Read more

How to protect virtual machines on Hyper-V hosts

Last updated on: 27/01/2016

This article presents the required steps for installing protection on virtual machines in a Hyper-V environment.

Read more

Understanding Endpoint Security network discovery

Last updated on: 06/05/2014

This article explains how Control Center displays all your company's computers in Network Inventory.

Read more

How to configure GravityZone CLI

Last updated on: 22/02/2016

This article provides more details about GravityZone CLI (Command Line Interface) configuration.

Read more

How to troubleshoot Security Server vShield installation / uninstallation

Last updated on: 30/04/2014

This article provides an overview the most common cases of failed deployment tasks and useful tips onto how to fix the errors.

Read more

Understanding Compliance Status

Last updated on: 17/06/2014

This article explains how mobile devices become non-compliant against GravityZone security rules and the actions you can take in such situations.

Read more

Policy based exclusions

Last updated on: 22/06/2016

This article shows you how to manage antimalware scanning exclusions from policy settings.

Read more

Troubleshoot roles installation

Last updated on: 28/03/2014

This article provides more details about how to troubleshoot roles installation.

Read more

Reset password for GravityZone users

Last updated on: 19/01/2016

This article shows you how to change or reset a lost password for GravityZone users.

Read more

How to protect VDIs when using VMware Horizon View and GravityZone SVE

Last updated on: 11/02/2016

This article explains how to protect the Virtual Desktop infrastructure (VDI) in a VMware environment with the use of VMware Horizon View and GravityZone Security for Virtualized Environments.

Read more

How to protect VDIs when using VMware Horizon View, vShield and GravityZone SVE

Last updated on: 21/01/2016

This article explains how to protect the Virtual Desktop infrastructure (VDI) in a VMware environment with the use of VMware Horizon View, vShield Endpoint and GravityZone Security for Virtualized Environments.

Read more

How to protect virtual machines with GravityZone Security for Virtualized Environments integrated with vShield

Last updated on: 27/01/2016

This article provides details about how to protect virtual machines with GravityZone Security for Virtualized Environments integrated with vShield.

Read more

GravityZone LogCollector for troubleshooting

Last updated on: 14/07/2017

This article describes how to use the LogCollector scripts provided by Bitdefender to generate system logs, that will help Bitdefender Support team to investigate and resolve product issues.

Read more

How to protect virtual machines in a XenDesktop with Provisioning Server infrastructure

Last updated on: 10/11/2017

This article describes how to install and configure Security for Virtualized Environments on XenServer virtual machines with Provisioning Server infrastructure.

Read more

Policy and tasks not getting applied on iOS

Last updated on: 14/03/2014

This article helps troubleshoot the issue with the Bitdefender GravityZone configuration policy/profile and tasks not getting applied on iOS devices.

Read more

How to import GravityZone Virtual Appliance in different hypervisors

Last updated on: 04/02/2016

This article explains how to install the GravityZone Virtual Appliance in different virtualization environments

Read more

Creating Security Certificates

Last updated on: 27/07/2017

This article explains how to create the security certificates required by GravityZone.

Read more

How to use Quarantine in GravityZone

Last updated on: 04/02/2016

This article describes how GravityZone quarantine works and how to restore, delete and download quarantined files.

Read more

How to install Security Server on VMware environment with vShield Endpoint

Last updated on: 26/01/2016

This article explains how to install Security Server on the hosts you want to protect.

Read more

Pending Authentication when trying to license a GravityZone security service

Last updated on: 01/02/2016

This article explains how to troubleshoot the Pending Authentication status occurrence when trying to license a GravityZone security service.

Read more

GravityZone Kerberos proxy integration with DES type encryption does not work

Last updated on: 13/08/2013

Bitdefender GravityZone provides full visibility into organizations’ overall security posture, global security threats, and control over its security services that protect virtual or physical desktops, ...

Read more

Mobile Device Management Workflow

Last updated on: 06/08/2014

This article explains how the synchronization between GravityZone and managed mobile devices works. An overview on GravityZone Mobile Device Management components and prerequisites for using the Mobile ...

Read more

Accessing and Restoring Quarantined Files in VMware Environments Integrated with vShield Endpoint

Last updated on: 24/05/2013

By default, the GravityZone security services isolate suspicious files and the malware-infected files that cannot be disinfected in a secure area named quarantine. When a virus is in quarantine it cannot ...

Read more

GravityZone Communication Ports

Last updated on: 05/12/2017

This article describes the communication ports used by the GravityZone components when the security solution is installed on the premises of your company.

Read more

Installing GravityZone Security for Mobile Devices

Last updated on: 12/10/2017

This article explains how to configure Mobile Devices Security in GravityZone by adding mobile devices to users in Control Center and by installing the Mobile Client application on corresponding devices.

Read more

How to add application or process exclusions in Bitdefender Control Center

Last updated on: 22/06/2016

This article describes how to add application or process exclusions in Bitdefender Control Center.

Read more

Can't find a solution for your problem?

Open an email ticket and we will answer the question or concern in the shortest time possible.