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The Refund Policy

Bitdefender offers a 30-day money back guarantee!

If you are not completely satisfied with your purchase, you have 30 days from the date of purchase (not install) to request a refund by using this Contact form.

If more than 30 days from the date of purchase have passed, we encourage you to contact the Bitdefender Support Team to resolve any issues you may be encountering. We are available 24/7 to give you assistance.

PLEASE NOTE: Any purchases not made directly through the Bitdefender website are not eligible for refund. Refunds for these purchases will be in accordance to the individual sellers’ refund policy, and we advise you to contact the reseller directly to begin the refund process.

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