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Bitdefender Offers New Managed Threat Monitoring Service to Stop Cyber Threats

December 2018


Bitdefender MEDR proactively monitors for threats on behalf of an enterprise, unlike existing solutions that use a passive, automated detection approach.

Bitdefender, a leading global cybersecurity company protecting over 500 million systems worldwide, today announced availability of Bitdefender GravityZone Managed Endpoint Detection and Response (MEDR) service. This new service is delivered by the world-class team of security experts from Bitdefender Labs to monitor enterprise environments for stealthy and destructive malware campaigns and to notify IT and security teams of potential risks and recommend prevention and remediation actions.

Bitdefender MEDR proactively monitors for threats on behalf of an enterprise, unlike existing solutions that use a passive, automated detection approach. The service provides threat monitoring, automated ing and analysis. This ensures advanced protection, threat visibility and better context to facilitate investigations.

“There is a collision of trends in the market today; the exploding threat landscape, the need for advanced security knowledge, the need for advanced tools coupled with a dire shortage of skilled security workers needed to use these tools. Leveraging top security experts to deliver managed endpoint detection services can bolster an IT organizations’ day to day operations.” Said Eric Hanselman, Chief Analyst at 451 Research. “Working with established and trusted vendors, like Bitdefender, with services that provide not just the technology, but also security operations experience could help extend an organization’s protection, close windows of vulnerability, while providing security teams with the visibility required to secure modern enterprise environments.”

Due to the increased complexity of today’s threats combined with an acute security skills shortage, it has become difficult for enterprises to adopt new technologies that improve prevention and reduce remediation steps. Bitdefender MEDR augments security and IT teams with Bitdefender cyber security analysts, to expedite detection, prioritization, and response to threats. Internal enterprise security teams work in concert with Bitdefender to ensure eyes-on-glass 24 hours a day, seven days a week.

“Like many companies, we are stretched to find qualified security administrators who can operate more advanced security tools” said Kevin Schokora, Director of infrastructure operations and security for Great Expressions. “Managed endpoint detection services can make the difference between adopting EDR capabilities that can protect our environment or waiting to find an experienced administrator.”

The continuous monitoring of potential threats uncovers suspicious events in the GravityZone Ultra console via sample analysis and determines if events are real threats or benign. Proactive notifications are reported at a configurable frequency to keep internal IT and security teams abreast of critical events.

“It’s important to remember MDR services are not a replacement, but rather an enhancement of traditional managed security services,” said Harish Agastya, SVP of Enterprise Solutions at Bitdefender. “The coupling of security analytics, response orchestration, and threat intelligence ensures enterprises employ the security posture needed to detect and mitigate the potentially damaging effects of cyber threats.”

MEDR is built on Bitdefender GravityZone Ultra, the industry’s first single-agent, single-console endpoint protection solution to combine prevention and hardening with advanced EDR.  GravityZone Ultra stores 90 days of activity and enables MEDR analysts to perform forensic investigations to review historical data for evidence of an intrusion.