Here you’ll find quick-fix solutions to common Bitdefender VPN errors on Windows, macOS, Android, iOS, or iPadOS. There are a few common causes for connection errors encountered by Bitdefender VPN:
• You are not connected to the Internet and can’t access the Internet via Wi-Fi or Ethernet cable. Make sure you have Internet access before using Bitdefender VPN.
• A strictly configured firewall is preventing VPN connectivity (e.g. 3rd party firewall software, router’s built-in firewall). If you are not sure if your router comes with a dedicated firewall or how to turn it off please refer to its manual, contact the manufacturer or your ISP.
• Another VPN or Proxy is running when you try to connect. In this case, disable the other VPN/Proxy solution.
• You’re on a public Wi-Fi such as work, school, airport, etc. which may have blocked the ports required by Bitdefender VPN. You need to contact the network administrator to try and change their firewall settings.
• The port used for the VPN connection is closed. Depending on the device you’re currently using, the port 443 UDP must be open.
No matter the reason, we’ll show you exactly how to deal with VPN errors and successfully connect to Bitdefender VPN in no time. Begin by clicking the name of your operating system to learn more:
If you managed to follow all the steps provided in this comprehensive guide, the VPN errors should stop. Now you should be able to successfully connect to Bitdefender VPN.