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Bitdefender B2B Help Center

2022

Bitdefender Endpoint Security for Mac: End of support for macOS Sierra (10.12) and High Sierra (10.13)

Starting with the March 2023 release, the Bitdefender Endpoint Security for Mac kit will no longer install on macOS Sierra (10.12) and High Sierra (10.13). Customers looking to perform new installations on this legacy macOS versions can either save an older version of the Bitdefender Endpoint Security for Mac kit or contact Bitdefender Enterprise Support to receive a compatible version and installation procedure.

Existing Bitdefender Endpoint Security for Mac installations on macOS Sierra and High Sierra will continue to function properly and receive signature and critical product updates until January 1, 2024.

Note

macOS Sierra (10.12) and macOS High Sierra (10.13) are no longer supported by Apple and have not received security updates since October 2019 and December 2020, respectively.

Bitdefender product name changes

Bitdefender is releasing a new product portfolio, designed to offer better product granularity and visibility. To that end, we have taken these actions:

  • We have renamed some of our products to provide a better understanding of their intended use.

  • We have added new products to cover customer needs.

  • We have replaced and discontinued some products.

Standard products

Previous product name

New Product name

License units

Business Security

GravityZone Business Security

endpoints and servers

GravityZone Elite

GravityZone Business Security Premium

endpoints, servers, and mailboxes

GravityZone Ultra

GravityZone Business Security Enterprise

endpoints, servers, and mailboxes

Bitdefender EDR Companion

GravityZone EDR Cloud

N/A

Advanced Business Security

GravityZone Advanced Business Security*

endpoints, servers, and mailboxes

Bitdefender Cloud Security for MSP

Bitdefender Cloud Security for MSP

N/A

New products

GravityZone Security for Workstations

workstations

GravityZone Security for Servers

servers

Add-ons

Previous product name

New Product name

License units

Gravityzone Ultra Add-on (EDR)

GravityZone Endpoint Detection and Response**

entities

Encryption

GravityZone Full Disk Encryption

entities

Patch Management

GravityZone Patch Management

entities

Storage Protection

GravityZone Security for Storage

entities

Container Protection

GravityZone Security for Containers

container hosts

Email Security

GravityZone Security for Email

mailboxes

*starting March 31st, 2022 these products will be available only for renewals, for up to 3 years.

**this add-on cannot be used as a stand alone product. When used along products which offer prevention capabilities, it will work as an add-on that allows the use of EDR.

Standard products

Previous product name

New Product name

License units

Business Security

GravityZone Business Security

endpoints and servers

GravityZone Elite

GravityZone Business Security Premium

endpoints, servers, and mailboxes

GravityZone Ultra

GravityZone Business Security Enterprise

endpoints, servers, and mailboxes

Mobile Devices

GravityZone Security for Mobile Devices

mobile devices

Mailboxes

GravityZone Security for Exchange Servers

mailboxes

Advanced Business Security

GravityZone Advanced Business Security*

endpoints, servers, and mailboxes

New products

GravityZone Security for Workstations

workstations

GravityZone Security for Servers

servers

GravityZone Security for Virtual Env per CPU

sockets

Add-ons

Previous product name

New Product name

License units

Gravityzone Ultra Add-on (EDR)

GravityZone Endpoint Detection and Response**

entities

30 Days Data Retention

GravityZone EDR 30 days Data Retention Add-on

N/A

90 Days Data Retention

GravityZone EDR 90 days Data Retention Add-on

N/A

180 Days Data Retention

GravityZone EDR 180 days Data Retention Add-on

N/A

Encryption

GravityZone Full Disk Encryption

entities

Patch Management

GravityZone Patch Management

entities

Storage Protection

GravityZone Security for Storage

entities

Enterprise Elite Add-on

GravityZone HD Add-on (HyperDetect, Sandbox)

entities

Sandbox Analyzer

GravityZone Sandbox Analyzer On Premises

N/A

Container Protection

GravityZone Security for Containers

container hosts

*starting March 31st, 2022 these products will be available only for renewals, for up to 3 years.

**this add-on works in a hybrid mode:

  • when used alone, without other products that offer prevention capabilities, it will work as standalone EDR.

  • when used along products which offer prevention capabilities, it will work as an add-on that allows the use of EDR.

End of life for MDR Advice and Response

Bitdefender’s services portfolio is continually evolving and improving to reflect the growing needs of Managed Security Providers and their customers.

On July 12 2022, Bitdefender launched MDR Foundations for MSPs, a service that provides 24/7 monitoring and response, threat intel-based hunting, and expert recommendations at an affordable price point.

Starting July 1st 2022, MDR for MSP Expert Advice and Expert Response will no longer be available for purchase. MSP partners will still be able to use the deprecated services for 12 months after activation. Because MDR Foundations includes a number of improvements on Advice & Response, we encourage you to transfer your customers to the new service. To do that, select MDR Foundations in the GravityZone console for your customers and you will be directed to the new flow.

Please contact your Account Manager or your Bitdefender Distributor for further information on MDR Foundations for MSPs service.