I haven’t received my Bitdefender activation code. What can I do? A step-by-step guide on finding your Bitdefender activation code if you haven't received it. Locate your order and activation code quickly.
How to Set Up & Use Two-Factor Authentication in Bitdefender Central Learn how to activate, add a trusted device and use 2-Factor Authentication for your Bitdefender Central account to prevent account takeover.
What to do when the Bitdefender Central page won’t load If you are unable to access your Bitdefender Central user account in the browser, follow the instructions presented in this article.
How to Test Your Internet Connection Speed Learn how to test your internet speed on any laptop, desktop, or smartphone in less than a minute and how to interpret results.
How do I get a refund? Cancel a subscription from Bitdefender If you are not satisfied, email us within 30 days of purchasing Bitdefender on the official website, and we will give you a full refund.
How Can I Delete My Bitdefender Central Account? To delete your Bitdefender Central account click the username in the upper right-hand corner of the page and choose Bitdefender Account.
How do I receive my Invoice or payment receipt? The invoice is automatically sent to the email address you used to make the purchase. You can also find your invoices in your Central account
Why is 2Checkout listed on my Credit Card / Bank statement? If you see 2Checkout / 2CO.com*bitdefender.co on your credit card or bank statement, you may have recently purchased or renewed Bitdefender.
How to Remove a Device from your Bitdefender Central account Learn how to remove an inactive device from your Bitdefender Central account to free up a slot. Click on My Devices > select the device > click Remove.