This issue occurs because the Windows Server 2003 Service Pack 1 introduces stronger defaults and privilege reduction on some services, such as DCOM, by requiring greater authentication for those service's calls. Bitdefender for MS SharePoint 2003 uses DCOM to connect to its backend processes and by default it doesn't have enough privileges.

 

Figure 1. Microsoft SharePoint 2003 download/upload document error.

 

To solve this issue, you must make sure that the Bitdefender services have the appropriate permisions to run. To do this, follow these steps:

1. Log in with the Administrator account.
2. Click the Start button, then click Run, type dcomcnfg, and then click OK.
3. In the left pane, expand Component Services, then Computers, then My Computer, then DCOM Config.
4. Right click BDSPConnector service, and then click Properties.

    

   
   
   Figure 2. Changing the Bitdefender services permissions, Properties menu

    

5. Click the Security tab.

    

   
   
   Figure 3. Changing the Bitdefender services permissions, Security tab

    

6. In the Launch and Activation Permissions, click Customize, and then click Edit.
7. In the Launch Permission dialog box, list NETWORK SERVICE under Group or user names and give it all Allow permissions.

    

   
   
   Figure 4. Changing Launch and Activation Permissions

    

8. Close the Launch Permission dialog box
9. On the Security tab, in the Access Permissions, click Customize, and then click Edit.
10. In the Access Permission dialog box, list NETWORK SERVICE under Group or user names and give it all Allow permissions.

     

    
    
    Figure 5. Changing Access Permissions

     

11. Close the Access Permission dialog box.
12. On the Security tab, in the Configuration Permissions, click Customize, and then click Edit.
13. In the Change Configuration Permission dialog box, list NETWORK SERVICE under Group or user names and give it all Allow permissions.

     

    
    
    Figure 6. Changing Configuration Permissions

     

14. Close the Change Configuration Permissions dialog box.
15. Close the BDSPConnector Properties dialog box.

Applies to: Bitdefender Security for SharePoint, Bitdefender Security for SharePoint (2007, 2003)

Operating Systems: Windows 2003