Jewelry Giant Pandora Confirms Data Breach: Customer Names and Email Addresses Compromised

On August 5, 2025, global jewelry giant Pandora confirmed it suffered a cyberattack through a third-party platform used to store customer data.

According to Forbes, the attackers obtained basic personal information, including names and email addresses. No passwords, credit card details, or other sensitive financial information were compromised, Pandora said.

The company has contained the breach and strengthened its security measures, and there’s currently no evidence the data has been leaked or misused.

The exposed data, though seemingly harmless, can still be weaponized in dangerous ways. The company urges impacted customers to be wary of unsolicited correspondence and potential phishing attacks stemming from the breach.

“However, as a precautionary measure, we recommend that you pay extra attention to unusual emails and online activities prompting for your data as this could be phishing attempts from third parties pretending to be associated with Pandora,” the company said.

Source: Forbes

With a name and email, attackers can craft personalized, highly convincing messages, mimicking Pandora or other trusted brands to trick victims into clicking malicious links or divulging confidential information.

Even without compromised passwords, email addresses alone can be tested across platforms where users may have reused weak credentials.

How to stay safe:

• Be highly skeptical of unsolicited emails, even those that appear to come from familiar brands.
• Never click links or download attachments from unknown or suspicious sources.
• Always verify the sender’s email address and domain carefully.
• Change passwords (even if they are not leaked). Be proactive and make sure that all your online accounts associated with the Pandora email address are strong and unique. Enable multi-factor authentication (MFA), or at least 2FA, wherever possible to reduce the risk of account compromise, even if credentials are leaked.

Check our free password generator here.

How Bitdefender Tools Can Help You Stay Safe

As cyberthreats like phishing and data breaches spread, Bitdefender offers a multi-layered approach to digital safety:

• Email Protection (available in select Bitdefender plans) automatically scans incoming emails in your browser, flagging and blocking spam, phishing, and malicious content before it reaches you.
• Scam Copilot, AI‑powered protection (included in the Premium and Ultimate plans), detects and neutralizes sophisticated scam attempts, including phishing across emails, browsers, and messaging channels
• Bitdefender Scamio, our free scam detector chatbot that helps you flag any suspicious messages, emails links or QR codes. You can begin chatting with Scamio via WhatsApp, Facebook Messenger, Discord or in-browser.
• Bitdefender Link Checker, a free tool that we recommend you bookmark to quickly scan unsolicited links or fishy website you see on social media.
• A built‑in password manager and password breach checking, encouraging the use of strong, unique passwords and notifying you if any of your credentials appear in new leaks.
• Digital Identity Protection with dark web monitoring and real time alerts whenever your personal data appears in data breaches and leaks.