Device Limit Reached. How do I Add More Seats to my Subscription?

The Device Limit Reached alert appears when all the available device slots on your Bitdefender subscription are in use. To protect another device, you can free up an existing slot, use another subscription with an available slot, or purchase an additional subscription.

Solution 1: Free Up a Device Slot or Use One from Another Subscription

A. Remove a device you no longer use

If Bitdefender is installed on a device you no longer use, remove that device from Bitdefender Central. Its slot will automatically become available for another device.

Sign in to Bitdefender Central: Go to central.bitdefender.com and sign in to your account.
Remove the old device: Click “My Devices” from the sidebar, find the device you no longer use, and remove it. For detailed instructions, see How to Remove a Device from Your Bitdefender Central Account.
Install Bitdefender on the new device: After the old device is removed, you can protect your new device.

B. Assign the device to another subscription

If another subscription in your Bitdefender Central account has an available device slot, you can allocate the device to that subscription.

Transfer the device: Follow the steps in the article How to Reallocate or Transfer a Device to Another Bitdefender Subscription.
Complete the installation: Once the reallocation is done, you can install Bitdefender on the new device.

Solution 2: Buy Another Subscription or Upgrade Your Plan

If none of your subscriptions has an available device slot, you can purchase an additional subscription or upgrade to a plan that protects more devices.

Sign in to Bitdefender Central: Go to central.bitdefender.com and sign in to your account.
Open your subscriptions: Click “My Subscriptions” from the sidebar, then open the “Subscriptions” tab at the top.
Choose Upgrade: Click the “Upgrade” button on your subscription card.
Buy more device protection: Follow the on-screen steps to purchase an additional subscription or upgrade to a subscription that covers more devices. The options displayed depend on your current Bitdefender product.
Activate the subscription: After your payment is processed, open the confirmation email and activate the new subscription. For detailed instructions, see How to Activate a New Bitdefender Subscription.
Install Bitdefender: In Bitdefender Central, locate the new subscription card and click “Install” to protect your new device.

By following these steps, you can address the “Device Limit Reached” alert and continue protecting your devices with Bitdefender.

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Device Limit Reached. How do I Add More Seats to my Subscription?

Solution 1: Free Up a Device Slot or Use One from Another Subscription

Solution 2: Buy Another Subscription or Upgrade Your Plan

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