Welcome to the Knowledge Base

How can we help?

BOX Support
Contact Information

Our support team is available 24 hours 7 days a week.

Phone: 1-800-804-4602

We’ll talk you through technical troubleshooting,
billing, account, order or subscription issues.

Help Topics

Setup Guides

Articles to get you up and running, quick and easy

How To

Tips and tricks to help you get more from your BOX.

Known Issues

Bugs and known issues we’re currently working on or have recently fixed.

Technical Info

Technical specifications, product and patch updates.


User guides, features & functions, manuals and quick-reference guides


Is BOX compatible with my home network setup?