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What to do when Bitdefender 2015 blocks a safe website or online application

Bitdefender offers a secure web browsing experience by filtering all web traffic and blocking any malicious content. However, it is possible that Bitdefender considers a safe website or online application as unsafe, which will cause Bitdefender HTTP traffic scanning to block them incorrectly.
Should the same page or application be blocked repeatedly, they can be added to a whitelist so that they will not be scanned by the Bitdefender engines, thus ensuring a smooth web browsing experience.
To add a website to the Whitelist, follow these steps:
  1. Open the Bitdefender window.
  2. Access the Protection panel.
  3. Click the Web Protection module.
  4. In the Settings tab, click the Whitelist link. A new window will appear.
  5. Provide the address of the blocked website or online application in the corresponding field and click Add.
  6. Click Save to save the changes and close the window.
Only websites and applications that you fully trust should be added to this list. These will be excluded from scanning by the following engines: malware, phishing and fraud.
IMPORTANT: If you are sure the website is clean, in order to analyze it and remove the FP (false positive) detection for it, please send it to us, here:
Can't find a solution for your problem? Open an email ticket and we will answer the question or concern in the shortest time possible.

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