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Adding exclusions in Bitdefender

In Bitdefender, the Advanced Threat Defense and Antivirus features allow you to configure exclusions for trusted applications, meaning these will not be scanned and will not be automatically blocked if they perform malware-like actions.

At the same time, the Safe Files gives you the possibility to choose which applications may change or delete your protected files.


Adding Antivirus Exclusions

Bitdefender allows the exclusion of specific files, folders or file extensions from scanning.

To add any of them to the Exclusions list, follow the steps explained below:

1. Open the Bitdefender program and go to the Protection windows.

2. Click the Settings button in the ANTIVIRUS module.

3. Select the Exceptions tab.

4. Click on the List of files and folders excluded from scanning accordion menu.

5. Click the Add button.

6. Click Browse and select the folder that you want to be excluded from scanning. Make sure it’s excluded from Both on-demand scanning and on-access scanning.

7. Click Add to save the changes and close the window.


Bitdefender 2018 also allows you to exclude file extensions from scanning. When excluded, files with those extensions will no longer be scanned by Bitdefender.

To exclude file extensions from scanning:

1. Click the List of extensions excluded from scanning accordion menu.

2. Click the Add button.

3. Enter the extensions that you want to be excluded from scanning, separating them with semicolons (;). Here is an example: txt;avi;jpg. Again, make sure the extensions are excluded from Both on-demand scanning and on-access scanning.


Adding a process to the Advanced Threat Defense exclusions list

You can configure exclusion rules for trusted applications so that Advanced Threat Defense does not block them if they perform malware-like actions.

NOTE: Advanced Threat Defense will continue to monitor excluded applications.

If an excluded application is detected to perform suspicious activities, the event will simply be logged and reported to Bitdefender Cloud as detection error. To start adding processes to the Advanced Threat Defense exclusions list, you must:

1. Open the main Bitdefender interface.

2. Go to the Protection window.

3. Click Settings in the ADVANCED THREAT DEFENSE module.

5. In the Exceptions window, click Add applications to exceptions.

6. Find and select the application you want to be excluded, select its .exe file, then click OK.

7. To remove an entry from the list, click the Remove button next to it.

Bitdefender Safe Files

Ransomware is a malicious software that seeks to encrypt files and hold them for ransom. Users must pay the hackers to regain access to files like picture, videos or important documents.

Infections can spread via spam e-mails, by downloading attachments, or by visiting infected websites and installing malicious applications without letting the user know what is happening on his system. Ransomware can have one of the following behaviors to prevent the user from accessing his system:

• Encrypts sensitive and personal files without giving the possibility of decryption until a ransom is paid by the victim.

• Locks the computer’s screen and displays a message asking for money. In this case, no file is encrypted, but the user is forced to proceed with the payment.

• Blocks applications from running.

Bitdefender uses the latest technology to ensure system integrity, protecting critical system areas against damages without impacting the system.

When an application tries to change or delete one of your protected files, it will be considered as unsafe and Bitdefender will block its functionality. The product will display a notification informing you that the app attempted to change a file in a protected folder and was blocked.

In case such an application is added to the untrusted applications list and you are sure that it is safe to use it,follow these steps:

1. Click on Protection, on the left side bar of the Bitdefender interface.

2. In the SAFE FILES pane, click Application access.

3. The apps that have requested to change files in your protected folders are listed. Click on the switch next to the application you are sure is safe, and set it to Allow.

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