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Configuring Faronics Deep Freeze to work along with Bitdefender Endpoint Security Tools

Bitdefender Endpoint Security Tools (BEST) is a fully-automated computer security program, managed remotely by your network administrator. Once installed, it protects you against all kinds of malware (such as viruses, spyware and trojans), network attacks, phishing and data theft. It can also be used to enforce your organization's computer and Internet usage policies.

Faronics Deep Freeze helps eliminate computer damage and downtime by making computer configurations indestructible. Once Deep Freeze is installed on a computer, any changes made to the computer—regardless of whether they are accidental or malicious—are never permanent. Deep Freeze provides immediate immunity from many of the problems that plague computers today—inevitable configuration drift, accidental system misconfiguration, malicious software activity, and incidental system degradation.

Overview

Having Faronics Deep Freeze Enterprise installed on a computer will cause the signature updates installed by BEST to be deleted at every system reboot.

This article is meant to help you understand how to configure Faronics Deep Freeze Enterprise to work along with BEST without blocking:

  • Signatures updates after a system reboot
  • Policy assignment from Control Center
  • BEST product updates

Installing BEST with Faronics Deep Freeze Enterprise

Configure manually

  1. Install Faronics Deep Freeze Enterprise version 8 or higher on a server in your network.
  2. Use the Deep Freeze Configuration Administrator utility to configure a password and a new partition (for instance, T:\) with minimum of 1.5 GB capacity as thawspace. The thawspace includes the files that will be kept after a system is rebooted with Deep Freeze active.
  3. In Deep Freeze Configuration Administrator utility tool, go to File > Create Workstation Install Program and create an installation package for the systems protected by Deep Freeze.
  4. Install the newly created package on the target machine.
  5. Open Deep Freeze Enterprise and select the Boot Thawed check box in Boot Control tab. This option will disable Deep Freeze on the next reboot, allowing you to install Faronics Data Igloo and BEST.
  6. Reboot the target machine.
  7. Install Faronics Data Igloo.
  8. Open the regedit utility on the target machine and create the registry key HKEY_LOCAL_MACHINE\Software\Bitdefender.
  9. Using Faronics Data Igloo, change the target of the HKEY_LOCAL_MACHINE\Software\Bitdefender key to a folder located on the T:\ partition.
  10. On the partition containing the operating system, create the following folders:
    • %ProgramFiles%\Bitdefender\Endpoint Security\Signatures
    • %ProgramFiles%\Bitdefender\Endpoint Security\ThreatScanner
    • %ProgramFiles%\Bitdefender\Endpoint Security\settings
    • %ProgramFiles%\Bitdefender\Endpoint Security\epag
  11. Using the Folder Redirection tab from Faronics Data Igloo, redirect these three folders to a folder from T:\ partition.
  12. Install BEST on the target machine.

Configure using scripting functionality

  1. Install Faronics Deep Freeze Enterprise version 8 or higher on a server in your network.
  2. Use the Deep Freeze Configuration Administrator utility to configure a password and a new partition (for instance, T:\) with minimum of 1.5 GB capacity as thawspace. The thawspace includes the files that will be kept after a system is rebooted with Deep Freeze active.
  3. In Deep Freeze Configuration Administrator utility tool, go to File > Create Workstation Install Program and create an installation package for the systems protected by Deep Freeze.
  4. Install the newly created package on the target machine. The machine will automatically reboot.
  5. Open Deep Freeze Enterprise and select the Boot Thawed check box in Boot Control tab. This option will disable Deep Freeze on the next reboot, allowing you to install Faronics Data Igloo and BEST.
  6. Reboot the target machine.
  7. Install Faronics Data Igloo.
  8. Download the Bitdefender redirection script from here.
  9. Extract the VBS script file from the archive and run it.
    note Note:
    On operating systems with User Account Control enabled, launch Command Prompt (cmd.exe) as Administrator and run the script from the command line.
  10. Install BEST on the target machine.

Running a BEST product update

important Important:
The entire process involves rebooting the target system two times.

To successfully run a BEST product update:

  1. Switch the target machine to Boot Thawed mode. Deep Freeze will require a reboot in order to boot into Boot Thawed mode.
  2. Run the Update task from the Control Center. Aditionally, you can run the update from the local console.
    note Note:
    In some situations, BEST may require a reboot of the target machine.
  3. Log in to Control Center to confirm the product update has been installed successfully by generating an Update Status report.
  4. Switch the target machine to Boot Frozen mode. Deep Freeze will require a reboot in order to boot into Boot Frozen mode.
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