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Remove Bitdefender Endpoint Security Tools using the uninstall tool

Overview

The uninstall tool removes Bitdefender Endpoint Security Tools (BEST) from your Windows endpoints.

important Important:
  • The uninstall tool always requires to reboot the machine.

You can use the tool in cases such as:

  • The current installation is corrupted.
  • The endpoints have remnants from previous installations or uninstallations.
  • You want to remove the security agent using a script from one or multiple machines.

Using the uninstall tool

Remove the security agent that is protected with an uninstall password as follows:

  1. Download the uninstall tool from Uninstall Tools for Business Products.
  2. Open Command Prompt with administrative rights.
  3. Navigate to the folder where you saved the uninstall tool.
  4. Run the following command:
    BEST_uninstallTool.exe /bdparams /password=your_plain_text_password
note

Note:
To remove BEST that is not protected with password, download the uninstall tool and run it with administrative rights.
You can also remove the product by opening the Command Prompt with administrative privileges and running the executable file from there.

When uninstalling the product you can use the following parameters:

Parameter Functionality
/bdparams

This parameter passes arguments and is mandatory to use it with each of the parameters below.

/password=

The parameter allows you to enter the uninstall password.

Command:
BEST_uninstallTool.exe /bdparams /password=your_plain_text_password

/log

This parameter creates a log of the uninstall process in %temp%\uninstalltool.
For example: C:\Windows\Temp\uninstalltool

Command for BEST with uninstall password:
BEST_uninstallTool.exe /bdparams /password=your_plain_text_password /log

Command for BEST without uninstall password:
BEST_uninstallTool.exe /bdparams /log

/bruteForce

This parameter forcefully uninstalls the product, removing remnants and corrupted files from incomplete installations or uninstallations.

Using this parameter:

  • Does not bypass the uninstall password.
  • Does not uninstall newer product versions than the uninstall tool version.
  • Does not uninstall other Bitdefender products except BEST.

Command for BEST with uninstall password:
BEST_uninstallTool.exe /bdparams /password=your_plain_text_password /bruteForce

Command for BEST without uninstall password:
BEST_uninstallTool.exe /bdparams /bruteForce
 

/passbase64= 

The parameter allows you to enter the uninstall password encoded in base64 UTF-8. You can use this parameter when your password contains restricted characters.

Command:
BEST_uninstallTool.exe /bdparams /passbase64=your_encoded_password

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