Bitdefender Named a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Endpoint Protection Platforms Report

Customer references are powerful proof points that build credibility, inform purchasing decisions, and drive business success.  

We are pleased to announce that Bitdefender has been named a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms (EPP) report, an evaluation that included 15 vendors in this space.

Bitdefender was one of just five vendors worldwide to receive this distinction, earning a 4.8 out of 5 rating based on 214 reviews as of January 31, 2025. Customer reviews were based on the Bitdefender GravityZone Platform, a comprehensive cybersecurity platform offering prevention, protection, detection, and response for organizations of all sizes. 

How is the Gartner Peer Insights Customers’ Choice determined, and what is the upper-right quadrant? 

Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). 

We believe the report shows that Bitdefender continues to gain and maintain trust from customers around the world and from every market segment: 

• 95% of global Bitdefender customers recommend our EPP platform*
• Bitdefender received a 4.8 out of 5 rating based on 241 reviews as of January 31, 2025
• Bitdefender was also recognized as a Customers' Choice for five additional segments: EMEA (regional breakdown), Government/Public Sector/Education, and 50M – 1B USD (by company size), and Education and Government (by industry). 
  

Which Bitdefender solutions are the Gartner Peer Insights reviews based on? 

Customer reviews were based on the Bitdefender GravityZone Platform, a comprehensive cybersecurity platform offering prevention, protection, detection, and response for organizations of all sizes. It secures multi-cloud, hybrid-cloud servers, workloads, and end-user systems, including PCs, laptops, and mobile devices.

Integrating advanced AI and Machine Learning, GravityZone provides EPP, EDR, XDR, and cloud security within a unified management console for centralized monitoring, incident investigation, and remediation. 

What Bitdefender Customers Are Saying 

"Stellar team supporting a great product." - Director, Cybersecurity & Desktop Support from the Manufacturing industry 

"Responsive Service Enhances Product Experience" - Engineer from the Consumer Goods industry 

"Navigating Bitdefender: A User-Friendly Experience" – a customer from IT Security and Risk Management in the Banking industry. 

"Great experience from all points of view" – Security Architect in the Construction industry 

 "Very straight forward and intuitive layout which just makes deployment a breeze. Implementation engineer really knew his stuff, so I had to pull out all the stops to try and stump him." - Systems Infrastructure Sr. Administrator in the Healthcare and Biotech industry 

"Appreciating GravityZone's Robust Firewall and Customizable Policies" – IT Associate from the Government industry 

Thank You for Your Honest Reviews 

If you wrote one of the hundreds of Bitdefender reviews, we appreciate it and so does the security community. Your feedback also provides valuable direction for our development teams and helps determine our product strategy. We are extremely grateful that you continue to put your trust in Bitdefender to protect your organization from evolving cybersecurity threats.  

For more insights from the evaluation, read the full report.  

*Based on 214 ratings submitted in the Endpoint Protection Platforms market on Gartner Peer Insights as of January 2025

¹Gartner, Voice of the Customer for Endpoint Protection Platforms, Peer Contributors, May 23, 2025.  

Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. These graphics were published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Bitdefender. 

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