Bitdefender Subscription Auto-Renewal: Configure your preferences

Auto-renewal allows you to conveniently retain your protection when your Bitdefender subscription expires, without having to go through all the motions of manually renewing your cyber-security solution. We take care of all the nitty-gritty, so you can relax knowing that your devices will benefit from continued ironclad protection from the most advanced and easiest-to-use cyber-security solution on the market.

Here are some benefits that come with Auto-Renewal

Peace of mind. You’ll enjoy continuous protection against all online threats. Auto-renewal keeps your defenses activated without interruption for all devices covered by your current subscription.
Time-saving. You won’t have to go through all the steps of manually renewing your subscription. This is why 90% of Bitdefender customers choose to keep the Auto-Renewal plan.
Free upgrades. You will automatically get the most advanced versions of your security solution once they become available, at no extra cost.
Opt-out at any time. You can cancel your automatic renewal service at any time. Once canceled, you will have to manually renew your Bitdefender product.

How does it work?

You will be notified by e-mail 30 days before the actual renewal takes place. This e-mail will provide you with all the details about automatic renewal, including a link for easy cancellation of the service. If the auto-renewal option remains active, your Bitdefender subscription will be automatically extended. No further action is required from you. This way, you will avoid even brief exposure to online threats.

How can I modify the Auto-Renewal option?

Whether you want to activate the renewal option or disable it, you can do it anytime before the renewal due date through one of the following methods:

How to change Auto-Renewal settings – Method 1

1. Go to https://store.bitdefender.com/myaccount/ in your web browser.

2. Type in the e-mail address associated with your Bitdefender order, then click on “Send access link”.

3. You will shortly receive an email from 2Checkout with an access link valid for 1 hour. Follow that link.

4. It will open a new tab in your internet browser. Click Continue when prompted.

5. In the Orders Overview screen, click on View order details next to the Bitdefender subscription for which you want to change the automatic renewal settings.

6. Click the Product history link on the next page.

7. Click Manage your subscription renewal options on the page that displays purchase history information.

ⓘ Note: If your Bitdefender subscription is not set to auto-renew, instead of “Manage your subscription renewal options” you will have an option called Reactivate Subscription, which you can click to turn auto-renewal on.

8. At this point, a window will pop up on your screen. Choose CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION if you wish to stop auto-renewal.

9. Use the drop-down menu to share the reason why you want to stop the automatic renewal of your Bitdefender subscription. Then click on CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION to proceed.

10. Lastly, confirm your action by clicking one more time on CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION.

The status of the automatic renewal option will be updated instantly on the page.

Shortly afterward, you will also receive a confirmation email indicating that the auto-renewal for your Bitdefender license has been successfully canceled.

How to change Auto-Renewal settings – Method 2

ⓘ Note: This method only works if your Bitdefender Central account is registered with the same email address used when you purchased Bitdefender software. To learn more about Central, see – What is Bitdefender Central & How do I use it?

1. Log in to your Bitdefender Central account at https://central.bitdefender.com/

2. Go to the My Subscriptions menu located on the left side of the website.

3. Next, access the My Payments tab at the top of the page.

4. Click the View details button next to the subscription for which you want to change the automatic renewal option.

5. A page will open displaying the purchase history of the selected Bitdefender product or service. To stop the automatic renewal of your Bitdefender subscription, click on Manage your subscription renewal options.

ⓘ Note: If your Bitdefender subscription is not set to auto-renew, instead of “Manage your subscription renewal options” you will have an option called Reactivate Subscription, which you can click to turn auto-renewal on.

6. At this point, a window will pop up on your screen. Choose CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION if you wish to stop auto-renewal.

7. Use the drop-down menu to share the reason why you want to stop the automatic renewal of your Bitdefender subscription. Then click on CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION to proceed.

8. Lastly, confirm your action by clicking one more time on CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION.

The status of the automatic renewal option will be updated instantly in your Bitdefender Central account.

Shortly afterward, you will also receive an email confirming that the auto-renewal for your Bitdefender subscription has been successfully canceled.

If your credit card was charged for a Bitdefender renewal that you simply do not want, to learn more about the refund process, see – How do I get a refund? Cancel a subscription from Bitdefender.