1 min read

Eurostar resets customer passwords after hack attack

Luana PASCU

November 02, 2018

Ad One product to protect all your devices, without slowing them down.
Free 90-day trial
Eurostar resets customer passwords after hack attack

European high-speed railway service Eurostar reset all user account passwords after a security incident, according to the Telegraph.

The rail company detected unauthorized attempts to access user accounts between October 15 and 19, and immediately sent a notification email to the customers affected. Hackers used legitimate email addresses and passwords on the Eurostar website.

The company says the attack did not compromise credit card and payment details, which are not stored on their systems. They blocked accounts to prevent things from getting out of hand.

The exact number of affected accounts was not mentioned, nor was the type of data leaked.

“We have taken this action as a precaution because we identified what we believe to be an unauthorized automated attempt to access eurostar.com accounts using your email address and password,” the company told customers.

“We’ve since carried out an investigation which shows that your account was logged into between the 15 and 19 October. If you didn’t log in during this period, there’s a possibility your account was accessed by this unauthorized attempt.”

The Information Commissioner’s Office was informed and is looking into the matter.

“We’ve received a data breach report from Eurostar and are making enquiries,” said a spokeswoman.

As per GDPR requirements, companies that detect breaches affecting personal data of EU citizens must inform their customers within 72 hours. If companies don”t comply with GDPR requirements, they face hefty fines.

A number of companies operating with customer data have been hacked in the past months, including Air Canada, British Airways and Cathay Pacific. There”s no evidence linking them to the Eurostar breach.

tags


Author



Right now

Top posts

Abode IoT Security Camera Vulnerabilities Would Let Attackers Insert Images, Bitdefender Finds

Abode IoT Security Camera Vulnerabilities Would Let Attackers Insert Images, Bitdefender Finds

December 21, 2021

2 min read
Online Shoppers Beware, Mobile Scams Are on the Rise

Online Shoppers Beware, Mobile Scams Are on the Rise

December 17, 2021

2 min read
The Holiday Guide to Tech Support: Fixing the Family Computer

The Holiday Guide to Tech Support: Fixing the Family Computer

November 24, 2021

2 min read
Bitdefender Celebrates 20 Years of Cybersecurity Leadership

Bitdefender Celebrates 20 Years of Cybersecurity Leadership

November 04, 2021

3 min read
Bitdefender Study Reveals How Consumers Like (and Dislike) Managing Passwords

Bitdefender Study Reveals How Consumers Like (and Dislike) Managing Passwords

October 26, 2021

3 min read
What are drive-by download attacks and how do you prevent them?

What are drive-by download attacks and how do you prevent them?

October 25, 2021

2 min read

FOLLOW US ON

SOCIAL MEDIA


You might also like

Unknown Person Zoom-Bombs Meeting in Italian Parliament and Blasts Anime Adult Content Unknown Person Zoom-Bombs Meeting in Italian Parliament and Blasts Anime Adult Content
Silviu STAHIE

January 21, 2022

1 min read
FBI Links Diavol Ransomware to Trickbot, Offers IOCs and Mitigations FBI Links Diavol Ransomware to Trickbot, Offers IOCs and Mitigations
Filip TRUȚĂ

January 21, 2022

2 min read
Data of 500,000 already vulnerable people stolen from Red Cross Data of 500,000 already vulnerable people stolen from Red Cross
Radu CRAHMALIUC

January 20, 2022

1 min read