Bitdefender Recognized in the 2024 Gartner® Peer Insights™ Voice of the Customer for EPPs

Bitdefender Recognized in the 2024 Gartner® Peer Insights™ Voice of the Customer for EPPs

We are pleased to announce that Bitdefender has been named a Customers’ Choice in EMEA region in the 2024 Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms (EPP). In addition, the company was named a Strong Performer for EPP overall evaluations and for Public Sector, Governments, Education. 

What are EPP solutions and why are they important? 

As work shifts from the office to home and everywhere in between, and with the rise of cloud computing, endpoints have become prime targets for today’s threat actors. Distributed across a wide area outside the corporate network, endpoints are extremely vulnerable if they fall outside the security team’s control. Additionally, the increasing use of generative AI introduces new risks, as AI-generated content can be exploited for sophisticated phishing attacks and other malicious activities. A robust cybersecurity strategy must start at the endpoint and integrate enterprise-level risk assessment and remediation capabilities across distributed laptops, phones, tablets, and cloud environments. 

What Bitdefender solutions are the Gartner Peer Insights reviews based on? 

Customer reviews are based on the Bitdefender GravityZone Platform, a comprehensive cybersecurity platform offering prevention, protection, detection, and response for organizations of all sizes. It secures multi-cloud, hybrid-cloud servers, workloads, and end-user systems, including PCs, laptops, and mobile devices. Integrating advanced AI and Machine Learning, GravityZone provides EPP, EDR, XDR, and cloud security within a unified management console for centralized monitoring, incident investigation, and remediation. 

How is the Gartner Peer Insights Customers’ Choice determined? 

As per Gartner Peer Insights “Voice of the Customer” Methodology, “Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction. 

Vendors in this quadrant received strong ratings for overall experience, product capabilities, and service & support relative to the market. This is a good indicator for satisfaction with the vendor’s products in this market. 

Vendors in this quadrant also exceed the market average User Interest and Adoption, which includes review volume, review market coverage, and willingness to recommend. These factors help distinguish vendors that generated the above average Overall Experience scores required for this quadrant within large sample sizes and diverse coverage. High willingness to recommend is an overall measure of users’ interest and enthusiasm based on their experience with the vendor. Vendors in this quadrant may not have performed equally highly in all three of these components.” 

In addition to being named a Customers’ Choice for EPP in EMEA, we believe the report shows that Bitdefender continues to gain and maintain trust from customers around the world and from every market segment. 

  • 95% of global Bitdefender customers recommend our EPP platform 
  • Bitdefender reviews received four or five stars (out of five stars) 99% of the time. 
  • Bitdefender EPP achieved an overall rating of 4.7 out of 5 —exceeding the market average. 
  • Bitdefender was named a Strong Performer for EPP overall and for Public Sector, Governments, Education. 

*Based on 91 ratings submitted in the Endpoint Protection Platforms market on Gartner Peer Insights as of April 2024. 

What our customers say about us. 

Read the review in full here 


Read the review in full here 


Read the review in full here 

Thanks to our customers! 

We appreciate all our customers who submitted reviews for this process. Your feedback provides valuable direction for our development teams and helps determine our product strategy. We are extremely grateful that you continue to put your trust in our ability to protect your company from today’s advanced cybersecurity threats.  

¹Gartner, Voice of the Customer for Endpoint Protection Platforms, Peer Contributors, June 28, 2024 

Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer Insightscontent consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. 



Bitdefender Enterprise

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world.

View all posts

You might also like