Please select your regional language.

Need more support?

×

Welcome to Bitdefender LiveAssistance!
Please select the department you would like to reach.

Business Support | Online

Business Support chat

Customer Service | Online

Purchasing and Renewals / MyAccount / Subscriptions / Product Manuals

Technical Support | Online

Product installation / How to use it / Troubleshooting / Viruses and Spyware

characters left.
×

Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

System Requirements for Security for Virtualized Environments

Security for Virtualized Environments (SVE) is the first comprehensive security solution for virtualized datacenters. SVE protects not only Windows servers and end-user systems, but also Linux and Solaris systems. Integrated with VMware vShield and VMware vCenter, its unique architecture also allows it to defend systems running on any system virtualization technology.

Preparing your machines for Installation

Before you begin installing Bitdefender, follow these steps in order to ensure a successful installation:

  •   Make sure all required VMware components have been installed.
  •   Remove any existing security software from the virtual machines.

For the installation you will need:

  •  The OVA template containing Security Console.
  •  Silent Agent installation kits (available in 32-bit and 64-bit versions).

Also, make sure to verify all the system requirements as follows :

Product Requirements

Security for Virtualized Environments is delivered within a Security Virtual Appliance running on a hardened Linux Server distribution (2.6 kernel) and is managed by Security Console.

VMware Requirements

Security for Virtualized Environments supports VMware vSphere 4.1 P3 (433742 -

Patch #3) or 5.0 P1 (474610 - Patch#1) (incl. ESXi 4.1, resp. ESXi 5.0) with:

  •  vCenter Server 5.0
  •  vShield Manager 5.0
  •  vShield Endpoint installed by vShield Manager on the host/hosts protected by Security for Virtualized Environments
  • VMware Tools 8.6.0 build 446312 installed on the protected virtual machines in the complete mode or with the vShield Endpoint driver selected under VMCI in custom mode.  

Security Console Requirements

Security Console can be accessed from the following web browsers:

  •  Internet Explorer 8 or higher
  •  Mozilla Firefox 4 or higher

Installing Security for Virtualized Environments by Bitdefender:

  •  Google Chrome 8 or higher

Supported Guest Operating Systems:

Security for Virtualized Environments currently protects the following operating systems:

  •  Windows XP SP3 (32 bit)
  •  Windows Vista (32 bit)
  •  Windows 7 (32/64 bit)
  •  Windows 2003 (32/64 bit) / Windows 2003 R2 (32/64 bit)
  •  Windows 2008 (32/64 bit) / Windows 2008 R2 (64 bit)

Rate this article:

Submit