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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

Operating Systems required for running your Bitdefender products

Classic Line: Bitdefender Antivirus Plus, Bitdefender Internet Security, Bitdefender Total Security

The New Bitdefender can be installed on:

  •     Windows XP with Service Pack 3 (32-bit)
  •     Windows Vista with Service Pack 2 (32-bit & 64-bit)
  •     Windows 7 with Service Pack 1 (32-bit & 64-bit)
  •     Windows 8 (32-bit & 64-bit)


Bitdefender 2013 can be installed on:

  •     Windows XP with Service Pack 3 (32-bit)
  •     Windows Vista with Service Pack 2 (32-bit & 64-bit)
  •     Windows 7 with Service Pack 1 (32-bit & 64-bit)
  •     Windows 8 (32-bit & 64-bit)


Bitdefender 2012 can be installed on:

  •     Windows XP with Service Pack 3 (32-bit)
  •     Windows Vista with Service Pack 2 (32-bit & 64-bit)
  •     Windows 7 with Service Pack 1 (32-bit & 64-bit)
  •     Windows 8 (32-bit & 64-bit)


Bitdefender 2011 can be installed on:

  •     Windows XP with Service Pack 3 (32-bit & 64-bit)
  •     Windows Vista with Service Pack 2 (32-bit & 64-bit)
  •     Windows 7 with Service Pack 1 (32-bit & 64-bit)


Bitdefender Sphere

  •     Windows XP with Service Pack 3 (32-bit)
  •     Windows Vista with Service Pack 2 (32-bit & 64-bit)
  •     Windows 7 with Service Pack 1 (32-bit & 64-bit)
  •     Windows 8 (32-bit & 64-bit)
  •     MAC OS X
  •     Android 2.2 and higher


Bitdefender Antivirus Free Edition

  •     Windows XP with Service Pack 3 (32-bit)
  •     Windows Vista with Service Pack 2 (32-bit & 64-bit)
  •     Windows 7 with Service Pack 1 (32-bit & 64-bit)
  •     Windows 8 (32-bit & 64-bit)


Bitdefender Windows 8 Security

  •     Windows 8 (32-bit & 64-bit)


Bitdefender for Mac

  •     MAC OS X


Bitdefender Mobile Security & Antivirus

  •     Android 2.2. and higher


Bitdefender Clueful

  •     Android 2.2. and higher


Bitdefender Parental Control

  •     Windows XP with Service Pack 3 (32-bit)
  •     Windows Vista with Service Pack 2 (32-bit & 64-bit)
  •     Windows 7 with Service Pack 1 (32-bit & 64-bit)
  •     Windows 8 (32-bit & 64-bit)


Bitdefender Insight

  •     Windows 8 (32-bit & 64-bit)

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