Directly contact our Support Team

Installing your Bitdefender product [Bitdefender Windows 8 Security]

Installing your Bitdefender product

You can install Bitdefender from the Bitdefender installation disc or using a web installer downloaded on your computer from the Windows Store, the Bitdefender website or from other authorized websites (for example, the website of a Bitdefender partner or an online shop). You can download the installation file from the Bitdefender website at the following address: http://www.bitdefender.com/Downloads/.

If your purchase covers more than one computer (for example, you purchased Bitdefender Security for Windows 8 for 3 PCs), repeat the installation process and register your product with the license key on every computer.

  • To install Bitdefender from the installation disc, insert the disc in the optical drive. A welcome screen should be displayed in a few moments. Follow the instructions to start installation.

     

    Note

    The welcome screen provides an option to copy the installation package from the installation disc to a USB storage device. This is useful if you need to install Bitdefender on a computer that does not have a disc drive (for example, on a netbook). Insert the storage device into the USB drive and then click Copy to USB. Afterwards, go to the computer without a disc drive, insert the storage device into the USB drive and double-click runsetup.exe from the folder where you have saved the installation package.

    If the welcome screen does not appear, use Windows Explorer to browse to the disc's root directory and double-click the file autorun.exe.

  • To install Bitdefender using the web installer downloaded on your computer, locate the file and double-click it.

Validating the installation

Bitdefender will first check your system to validate the installation.

If your system does not meet the minimum requirements for installing Bitdefender, you will be informed of the areas that need improvement before you can proceed.

If an incompatible antivirus program or an older version of Bitdefender is detected, you will be prompted to remove it from your system. Please follow the directions to remove the software from your system, thus avoiding problems occurring later on. You may need to reboot your computer to complete the removal of detected antivirus programs.

The Bitdefender Security for Windows 8 installation package is constantly updated. If you are installing from a CD/DVD, Bitdefender can download the newest versions of the files during the installation. Click Yes when prompted in order to allow Bitdefender to download the files, ensuring you are installing the very latest version of the software.

 

Note

Downloading the installation files can take a long time, especially over slower Internet connections.

Once the installation is validated, the setup wizard will appear. Follow the steps to install Bitdefender Security for Windows 8.

Step 1 - Welcome

The welcome screen lets you choose what type of installation you want to perform.

For a completely hassle-free installation experience, just click the Install button. Bitdefender will be installed in the default location with default settings and you will skip directly to Step 3 of the wizard.

If you wish to configure the installation settings, select I want to customize my installation and then click Install to move on to the next step.

Two additional tasks can be performed during this step:

  • Please read the End User License Agreement before proceeding with the installation. The License Agreement contains the terms and conditions under which you may use Bitdefender Security for Windows 8.

    If you do not agree to these terms, close the window. The installation process will be abandoned and you will exit setup.

  • Enable sending Anonymous Usage Reports. By enabling this option, reports containing information about how you use the product are sent to Bitdefender servers. This information is essential for improving the product and can help us offer you a better experience in the future. Please note that these reports will contain no confidential data, such as your name or IP address, and that they will not be used for commercial purposes.

Step 2 - Customize installation settings

 

Note

This step appears only if you have chosen to customize the installation during the previous step.

The following options are available.

 

Step 3 - Installation in progress

Wait for the installation to complete. Detailed information about the progress is displayed.

Critical areas on your system are scanned for viruses, the latest versions of the application files are downloaded and installed, and the Bitdefender services are started. This step can take a couple of minutes.

Step 4 - Installation completed

A summary of the installation is displayed. If any active malware was detected and removed during the installation, a system reboot may be required.

You can either close the window, or continue with the initial setup of your software by clicking Get started.

Step 5 - Register your product

 

Note

This step appears only if you have selected Get Started during the previous step.

To complete the registration of your product you need to enter a license key. An active Internet connection is required.

Proceed according to your situation:

  • I purchased the product

    In this case, register the product by following these steps:

    1. Select I purchased Bitdefender and I want to register now.

    2. Type the license key in the corresponding field.

       

      Note

      You can find your license key:

      • on the CD/DVD label.

      • on the product registration card.

      • in the online purchase e-mail.

       

    3. Click Register Now.

  • I want to evaluate Bitdefender

    In this case, you can use the product for a 30 day period. To begin the trial period, select I want to evaluate the product.

Click Next.

Step 6 - Configure product behavior

Bitdefender can be configured to automatically manage your security permanently or in certain situations. Use the switches to turn on or off Autopilot, Automatic Laptop Mode and Automatic Game Mode.

Enable the Autopilot for completely silent security. While on Autopilot, Bitdefender makes all security related decisions for you and you don't have to configure any settings.

If you play your fair share of games, enable Automatic Game Mode and Bitdefender will detect when you launch a game and will enter Game Mode, modifying its settings so as to keep its impact on your system's performance to a minimum.

For laptop users, enabling Automatic Laptop Mode will make Bitdefender go into laptop mode when it detects that your laptop is running on battery power, modifying its settings so as to keep its impact on battery consumption to a minimum.

Click Next.

Step 7 - Configure connection filters

This is where you can select which connection filters to activate. These are the filters that actively ensure you are protected during your Internet activities and while you are connected to networks.

Use the switches to enable / disable:

You can turn the filters on or off at any time after the installation from the Bitdefender interface. To achieve the best level of protection, it is recommended to activate all the filters.

Activate the Antispam filter only if you use an e-mail client configured to receive e-mail messages via the POP3 protocol.

Click Next.

Step 8 - Login to MyBitdefender

  • By default, Bitdefender Security for Windows 8 will be installed in C:\Program Files\Bitdefender\Bitdefender Security for Windows 8. If you want to change the installation path, click Change and select the folder in which you would like Bitdefender to be installed.

  • Configure Proxy Settings

  • Bitdefender Security for Windows 8 requires access to the Internet for product registration, downloading security and product updates, in-cloud detection components etc. If you use a proxy connection instead of a direct Internet connection, you must select this option and configure the proxy settings.

    The settings can be imported from the default browser or you can enter them manually.

  • I want to create a MyBitdefender account

  • To successfully create a MyBitdefender account, follow these steps:

    1. Select Create new account.

      A new window will appear.

    2. Type the required information in the corresponding fields. The data you provide here will remain confidential.

      • E-mail - enter your e-mail address.

      • User name - enter a user name for your account.

      • Password - enter a password for your account. The password must be at least 6 characters long.

      • Confirm password - retype the password.

       

      Note

      Once the account is created, you can use the provided e-mail address and password to log in to your account at https://my.bitdefender.com.

    3. Click Create.

    4. Before being able to use your account, you must complete the registration. Check your e-mail and follow the instructions in the confirmation e-mail sent by Bitdefender.

  • I want to log in using my Microsoft, Facebook or Google account

  • To log in with your Microsoft, Facebook or Google account, follow these steps:

    1. Select the service you want to use. You will be redirected to the login page of that service.

    2. Follow the instructions provided by the selected service to link your account to Bitdefender.

     

    Note

    Bitdefender does not get access to any confidential information such as the password of the account you use to log in, or the personal information of your friends and contacts.

  • I already have a MyBitdefender account

  • If you have logged in to an account from your product before, Bitdefender will detect it and prompt you to enter the password to log in to that account.

    If you already have an active account, but Bitdefender does not detect it, or you simply want to log in with a different account, enter the e-mail address and password and click Login to MyBitdefender.

    Can't find a solution for your problem? Open an email ticket and we will answer the question or concern in the shortest time possible.

  • Rate this article:

    Submit