How to upgrade for free from an older version to the New Bitdefender ?
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Installing the latest version of your Bitdefender product is an important step to ensure that your computers are protected by Bitdefender.
If you are using Bitdefender 2011, 2012 or 2013 you can upgrade, free of charge, to the New version by:
1. Installing it directly over the older version with the installer provided. During the installation process you will receive a notification informing you that a previous version was detected. Click Yes to uninstall it, reboot the computer, then proceed the installation.
If the older version was registered, the New Bitdefender will "remember" the respective license key.
2. Removing the older version, restarting your computer and installing the new version. The product settings of your previous version will not be saved. Please use this upgrade method only if the first option fails.
To smoothly uninstall Bitdefender, please use the tool available at: www.bitdefender.com/uninstall
You can acces the installer by choosing one of the products below (the one you have a valid license key for):
Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)
Brasil: (+55) 11 395 88 765
Canada: (+1) 647 955 1197 , (+1) 647 847 3405
Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
Espańa: (+34) 902 190 765
France: (+33) 8 92 561 161 (0,34€ TTC / min)
Italiano: (+39) 0699 268 342
New Zealand: (+64) 998 535 51
Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
Romania: (+40) 21 300 1226, (+40) 21 300 1227
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United Kingdom: (+44) 208 819 2649
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