My Bitdefender
  • 0 Shopping Cart
Please select your regional language.

Need more support?

×

Welcome to Bitdefender LiveAssistance!
Please select the department you would like to reach.

Business Support | Online

Business Support chat

Customer Service | Online

Purchasing and Renewals / MyAccount / Subscriptions / Product Manuals

Technical Support | Online

Product installation / How to use it / Troubleshooting / Viruses and Spyware

characters left.
×

Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780,
    (+1) 954 414 9655
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

How to repair Bitdefender

For a better viewing experience, please change the video settings.

In case you need to use the repair feature in Bitdefender 2013 you can proceed as follows:

1.       Click on the START menu button;

2.        Go to (All) Programs and scroll down until you are seeing Bitdefender 2013

Important: search the Bitdefender entry with the folder icon, not the one with the B icon;

3.       Click on it and select Repair or Uninstall;

Note: if you cannot find the "Repair or Remove" feature in the Startup menu you can go back to Start >  Run… > type appwiz.cpl and hit Enter (for Windows Vista and 7 you can type directly in the Search bar). Search for Bitdefender in the list of programs and click on Uninstall/Remove

4.       Choose Repair and once the process is completed restart your PC for the changes to take effect.

Rate this article:

Submit